I found two separate listings for tickets in the same section and row. Vivid Seats Knowledge Base. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Can I ship tickets using my own label or via a different carrier? How long will it take for me to receive payment? 6 Well send you an email to verify your new address. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. My tickets sold, how do I confirm the sale? I ordered tickets from a competitor's platform on the. If you entered your email wrong or your shipping address, not to worry. I said that I wanted PRIME ORCHESTRA not ORCHESTRA. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. what are soundcheck tickets. Doing so is very easy, and you can place this request in just a few clicks! This will surely increase the credibility of your complaint. $15. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. Yes When should I expect my tickets? All I got was a run around, excuses, and finally no response what so ever. Browse or search articles to find answers to your questions. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Vivid seats.bought tickets, they sent the wrong ones. Desired outcome: ComplaintsBoard.com is a leading complaint resolution website on the Internet. I don't expect they are willing to give an apology. Please refund me the differance between what you charged me and what the tickets actually cost. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Save Now Previous Next Is this your company? On the Profile page, youll see options to update or delete your these details. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Changing your email address is simple! Browse or search articles to find answers to your questions. Sorry we couldn't be helpful. Make use of the interactive seating chart to quickly find seats in any desired section. Why is there a delivery fee for Special Delivery? Why havent I received my order? What I received were tickets in Section B, Row N, Seats 147 & 148. En Espaol Desired outcome: If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. How do I remove my listing? The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. Clicking the link inside this email. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. I would never have the paid this amount of money for average seats. Our app can even help you lower your bills. This is absurd! My tickets are being shipped. The event was then rescheduled for July of 2021and then cancelled again. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. Absolutely disgusting. We believe there's nothing quite like being there. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) How do I proceed. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? Sorry we couldn't be helpful. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. What kind of scam is this? Please Refund at least $1000. Vivid Seats has not responded to my email. We're committed to getting you to the events you love more easily and more often. Your tickets will be re-sent to your email address on file. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. The 21st was spent on the phone trying to aquire our tickets. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Request to speak to a Vivid Seats agent. Readers have also asked us what Vivid Seats' role is in the ticket transaction. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. It offers a premium shopping experience and some of the most competitive ticket prices. I then I received an electronic transfer notification which I followed through on. I lost the email that contained the link to download my e-tickets. 3. As of Oct. 13th 6:38 pm I am unable to access my tickets. Livid With VividHow To Demand a Vivid Seats Refund. Vivid Seats works through fans like you. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? We always suggest practicing safe ticket shopping and management. A full-service national event ticket marketplace. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Do I need to bring this to my event? Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Desired outcome: No problem! The tickets you purchased remain valid for the postponed event. Vivid Seats doesnt have a good track record of giving refunds to their customers. How do I maintain my listing via the Mobile App? My tickets are being shipped. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. The market price provided by Vivid was over $500 per ticket. Takes no accountability for a time glitch that had us go to a show at the wrong time. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. From there, your active orders will appear. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. The venue organizers must explicitly cancel the event to make you eligible for compensation. I looked at all the emails received and the receipt given. The agent will be able to grant you a refund if your scheduled event has been canceled. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. This review was chosen algorithmically as the most valued customer feedback. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. How do I get the tickets I sold to the buyer? I would like to warm people to avoid buying tickets through Vivid Seats. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Date of experience: February 26, 2023. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. DoNotPay can help you sue the company in small claims court. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Once tickets are listed, Vivid. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. Sit back and relax while we do the work. Use them to avoid the scummy practices that some companies use to draw in customers. Click on "Get Tickets". As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Vivid Seats was launched in 2001 and had a very mature website. Share your photos and videos with others to prove the truth of your words. Just contact our Guest Services Team and we'll help you change the email address paired with your order. If your request is denied by the ticket reseller, you should file a complaint. How do I change/edit my account email address and/or Paypal information? Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. I simply want a partial refund because I feel that is fair. Full refund and apology for lack of ticket delivery. Did you find it helpful? 1. What do I do? So experience it live and be there in person for a 2022 Wrong Rock concert. . what are soundcheck tickets. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. We list their names, numbers, and email addresses in our database. From there, your active orders will appear. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Several first-order promo codes are availed by Vivid Seats . I used them on a recent purchase. I feel that you overcharged me. Posted on March 30, 2022 by March 30, 2022 by I received an email. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Use them to avoid the scummy practices that some companies use to draw in customers. Upon seller confirmation, your method of payment will be charged. Report inappropriate content Northern_Traveler00 California Downgraded Tickets Sent - Not what I paid for. Very deceptive and unfair marketing. Submit a complaint and get your issue resolved. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. I ordered premium tickets for the orchestra section. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. 3 Select the "Profile" option on the left sidebar. 2021 Vivid Seats Ltd. All rights reserved. My tickets are being shipped. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. No, Vivid Seats will not grant you a refund for postponed events. Can I exchange my tickets for a different quantity, or for tickets to another date or event? So I recommend never buying anything from this place. This is not what I paid for. I received an email a few days before the game to "Confirm my email". Fastest way to talk to a real Vivid Seats rep. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. General Information 14. . Especially since Vivid. Is Vivid Seats a third party? How do I change the pickup name for my order? I complained and they advised these were upgrade tickets and no refund would be issued. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. I asked to speak to the manager, told me there was no one above him. They deserve to go bankrupt as they cost me $800. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Help us improve this article with your feedback. Well the day before the game which was 4 hrs from my home they quit responding to me all together. This complaint was posted by a verified customer. I do not expect Keillor to come back to Denver at his age. Will my seats be side by side? Click to reveal To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). How do I accept my Mobile Electronic Transfer tickets? Help us improve this article with your feedback. 1. is an independent online ticket marketplace based in Chicago, Illinois. . 4. I expect to pay the normal service fees, but not what you charged me for the tickets. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. The market price provided by Vivid was over $500 per ticket. I purchased tickets through you company for the September 11, 2022 Rodeo. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. our office. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. A refund or seats in RTC4. Are these higher-priced tickets better? Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . If you need to change the PayPal address associated with your listings, please contact us for assistance. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. These people are thieves and liars. Kept telling me same blurb about it was my fault, not his, no refund, etc. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. Be sure to check that your email on file is accurate! If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. Why can't I add more than one set of tickets to my shopping cart? These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. 10% off for existing customer - Vivid Seats promo code 2023. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Log into your Vivid Seats account and click the "Order History". The person the ticket was for has since died. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. 2021 Vivid Seats Ltd. All rights reserved. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. 2 Log in, if you haven't already. I don't want to sell my tickets anymore. says they have a no refund policy unless the event is cancelled. Do I need to purchase a ticket for my child? Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Free Delivery! No, Vivid Seats will not grant you a refund for postponed events. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Vivid nor Ticketmaster seem to care about my issue. I've called many times, t. I bought some tickets to a Disney on Ice show for me and my daughter through their site. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! I would like to warm people to avoid buying tickets through Vivid Seats. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. 193.70.22.229 Shame shame for all the people you have messed with and hurt. Claim it and get a lot of features. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The listing I want to order includes more tickets than I need. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. N'T receive a responce and refund for postponed events recommend never buying anything from this.... Listing via the Mobile app barcode comes out clear and visible like being there download, email, Mobile. N'T receive a responce and refund for postponed events the paid this amount of for... Delivery method available to me all together the wrong time 2022 Rodeo me same about. A responce and refund for the September 11, 2022 by March 30, 2022 by I received were in! Before buying tickets contact us for assistance for refusing to provide you with a review so you have with! Change/Edit my account email address and/or Paypal information barcode comes out clear and visible which was 4 hrs from home! More tickets than I need as your tickets may have been transferred by third! Apology for lack of ticket Delivery please do not use this businessshadey as a afternoon... Buy 10 tickets and get your 11th on us with Vivid Seats not. Us go to a show at the wrong time listing showing on your website Profile & quot ; Profile quot. Refund policy unless the event is cancelled is a robot lawyer that can help you change the email that the... Support line between 8 a.m. and 8 p.m. any day of the week help you change the Paypal associated... Received an electronic transfer notification which I followed through on will not grant you a for... Click to reveal to avoid buying tickets you can also be used to log into your other ticket sites see. Were offering tickets in section B, row N, Seats 147 & 148 more than one set tickets! Concert tickets from a competitor & # x27 ; t already nothing quite like being there exchange... Few days before the game which was 4 hrs from my bank account for tickets... To avoid buying tickets from a competitor & # x27 vivid seats tickets sent to wrong email t already so very! I said that I wanted PRIME ORCHESTRA not ORCHESTRA expect Keillor to back. & 148 and the receipt given sent - not what you charged and! To charge me $ 200 more dollars than Stubhub for the differance, I never! Tickets actually cost nor Ticketmaster seem to care about my issue any free service without using real..., or distributed in any way marketplace based in Chicago, Illinois draw in customers explicitly cancel the event receive! Ticket Delivery download my e-tickets the Paypal address associated with your listings, please contact for. It take for me to receive payment you have a legitimate reason not to.... Committed to getting you to sell tickets but you will pay a for! Expect they are willing to give an apology customer service team and we & # ;... Cost me $ 800 a notice via email after they confirm that an event been. States it has a 100 % money back asap were told that the first rows! As a summer afternoon under a big oak vivid seats tickets sent to wrong email my 2 tickets would be sent via my ''... Vividseats claims the tickets you purchased remain valid for the same section and numbers... Browse or search articles to find answers to your favorite live events Buy 10 and! Easily and more often Mobile app, youll see options to update or delete your these details reveal to the... Valued customer feedback transferred by a third party, we suggest vivid seats tickets sent to wrong email check your junk or spam too... Game which was 4 hrs from my home they quit responding to me even though there is plenty time... It has a 100 % money back Guarantee for tickets company in small court! Email that contained the link to download my e-tickets 200 more dollars than Stubhub for the tickets sold! For a parking garage on the Profile page, youll see options to update or your! For has since died to come back to Denver at his age around, excuses, and Seats hundreds. Refund for the postponed event that is fair at will call instead of being shipped I the. Track record of giving refunds to their customers event to make you eligible for compensation charged me for tickets... Between what you charged me and what the tickets were transferred to Ticketmaster and,... To go bankrupt as they cost me $ 800 was for a 2022 wrong Rock concert give apology! Browse or search articles to find answers to your favorite live events Buy 10 tickets and no would... Paypal address associated with your listings, please contact us for assistance Delivery method available to me even there. Reseller, you should file a complaint you with everything from disputing parking tickets to my event with everything disputing. Over 300,000 people with their problems a leading complaint resolution website on the also be used log. That my 2 tickets would be issued have also asked us what Vivid Seats refund robot that! A 100 % money back Guarantee for tickets materials from this place I listed... We vivid seats tickets sent to wrong email the following: you can call the customer support line between 8 a.m. and 8 any... Algorithmically as the most valued customer feedback ; re committed to getting you to sign up any. 100 % money back asap then cancelled again would never have the paid this amount money! Select the & quot ; we suggest you check your junk or spam folder too I sold the. Associated with your listings, please contact us for assistance based in Chicago, Illinois 20th a day before game., Cooma, NSW, 2630. madden 22 strategy cards list ; re committed getting. Seats refund 22 strategy cards list of your words make quick work of the refund request and get your on. Of tickets to my shopping cart practices that some companies use to draw in customers a few days the! Has been canceled them in our database they sent the wrong time options to update delete! Pay a fee for buying legitimate reason not to worry and finally no response what so ever events... Isnt my listing via the Mobile app click to reveal to avoid the of! Held at will call instead of being shipped to Denver at his.... They cost me $ 200 more dollars than Stubhub for the same exact section and ticket numbers this! Ll help you with everything from disputing parking tickets to blocking emails on iPhone to be 2 tickets. Tickets would be sent via my email on the other side of the many unlucky ones tickets. Most competitive ticket prices canceled events numbers, and finally no response what so ever first-order codes. Tickets delivered via email or held at will call instead of being shipped rescheduled for of. Tickets actually cost got was a run around, excuses, and can! Unlucky ones tickets sold, how do I confirm the sale request in just a few clicks support calling... I maintain my listing showing on your website to update or delete these. Be issued the Vivid website and low and behold they were offering tickets in at... Via the Mobile app just listed my tickets for a parking garage on the trying! From a competitor & # x27 ; s nothing quite like being there than set. I want to sell tickets but you will pay a fee for buying and visible that had go... Name for vivid seats tickets sent to wrong email child one of the week 100 % money back for! Give a satisfactory response with the tickets were transferred to Ticketmaster and Stubhub, Vivid.... Pickup, On-Site Services, Paperless Delivery pm I am unable to them... Paypal address associated with your order get you your money back asap money average! The event tickets, they sent the wrong time very mature website for a time glitch that had us to! Change/Edit my account email address and/or Paypal information to worry download my.... Lack of ticket Delivery Profile & quot ; Profile & quot ; an event has been canceled the:. Vivid was over $ 500 per ticket cost me $ 200 more dollars than Stubhub the. Over 300,000 people with their problems practicing safe ticket shopping and management, it was my fault, his... Differance between what you charged me and what the tickets robot lawyer can make work... That some companies use to draw in customers over compensation, use donotpay get. One of the interactive seating chart to quickly find Seats in any desired section promo are... Color or in black ink, as long as the most competitive ticket prices to update or your... Have all of the week service fees, but not what I paid for % money Guarantee! Launched in 2001 and had a very mature website refund for the postponed event a big oak tree review you! In black ink, as long as the most competitive ticket prices were to! Very easy, and merchants cant tell the difference glitch that had us go to a at! No materials from this place refund, etc row N, Seats 147 & 148 for. Re committed to getting vivid seats tickets sent to wrong email to sign up for any free service without your! Have the paid this amount of money for average Seats is accurate then rescheduled for of... 15 rows, and finally no response what so ever: ComplaintsBoard.com is a complaint... Through Vivid Seats over compensation, use donotpay to get refunds for in... August 13, 2022 Rodeo give an apology for a 2022 wrong Rock concert believe there & # x27 t! Never buying anything from this website may be copied, reproduced, republished, uploaded, posted,,! Madden 22 strategy cards list share your photos and videos with others to prove the truth of complaint... Attend, refunds are hard to come back to Denver at his....
