In general ); - Monitoring and invoicing of transport's files; - Digital and manual archiving of documents; - Monthly audit of open and processed files; - Establishment of a customer's database. 30 ASTM D 4869 Type III Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Satisfaction Rating: Date created: 2021-07-10 Instructions, Technical Product Business Details Location of This Business 4500 Tamko Dr, Frederick, MD 21703-3001. TAMKO Building Products LLC is a leading independent manufacturer of residential roofing shingles crafted with American pride for more than 75 years. That document should be retained by the property owner along with their proof of purchase of the qualifying TAMKO products and warranty registration number for their records. Thats why TAMCO maintains a customer first attitude in every area of its business. company because damage caused by hail is not covered by the shingle manufacturers warranty, but is typically The business units operate strategically to deliver quality products and services at competitive prices to its customers. Ease the burden of home repair expenses by offering Of course my roofing contractor did not tell me either.Do not use Tamko products and if a contractor insists on using them, fire them! Also, be sure to read our limited warranty for complete details of the limited warranty protection you can expect when purchasing TAMKO shingles.*. BBB File Opened: 9/1/1986. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Green Cove Springs), TAMKO No. Outstanding. Happy customers build a better reputation 3. Logon Problems??? Buildings experience aging factors differently, so it is difficult to predict how long building products will last. A free inside look at TAMKO salary trends based on 187 salaries wages for 113 jobs at TAMKO. Salaries. Date created: 2022-11-07 I have used TAMKO shingles for many years! Edge Store. warranties. 30 ASTM Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Uninstalled samples from left-over shingles will not work for this purpose. After the Full Start period ends, installation labor costs are no longer included in the limited warranty remedy and the quantity of replacement shingles provided to the property owner is prorated each year. Dont have any of these? Satisfaction Rating: Date created: 2021-05-11 Information, California Transparency in Supply Chains Act, Address of property where the TAMKO products are installed, including county, Full Legal name(s) of all property owners, Mailing address for property owners, if different than property address, Install/purchase date of TAMKO product(s) in question, Brief description of the issue you are experiencing with your TAMKO product(s), Address of property with an active TAMKO warranty claim, Legal name of one of the property owners listed in the active TAMKO warranty claim, 2 close-up photos showing fastener placement used to secure the shingles, Each slope of the portion of the roof experiencing issues, At least 4 close-up photos that clearly show the issue from each slope experiencing an issue. installation, registering the enhanced limited warranty and paying all applicable fees. Exposure: 5 5/8. Also, much more is offered by CertainTeed in terms of the warranty, roofer support, and customer service. Specialty Revenue increases with good customer service 2. TAMKO's Chairman of the Board, Ethelmae Humphreys, said, "This is the beginning of a new chapter in TAMKO's 75-year history. Advantage Rewards are calculated on total squares, up to a maximum of 100 squares per job. The '+' indicates that both terms must be present. Satisfaction Rating: Date created: 2022-08-10 TAMKO limited warranties cover manufacturing defects which have directly caused leaks. to offer one-of-a-kind enhanced warranties with extended Full Start non-prorated This serves two purposes: to improve their abilities in their current position and to prepare them for future opportunities. Doors & Cavity, Application The foundation of our business is building strong and lasting relationships with our customers. Save money on the right equipment and supplies for your Had TAMKO Heritage 30 which is supposed to be a 30 year shingles installed on my house 1/24/2007 & on June 2020 the roof started leaking. Doors & Cavity, Application Limited warranties exist to give consumers important information as they make buying decisions, knowing that if they purchase a product and it is determined to have failed within a set timeframe due to a manufacturing defect, they can learn what remedy they can expect to receive. In the unfortunate exception that you experience a manufacturing defect with your TAMKO shingles that directly causes leaks, we offer a limited warranty with every TAMKO shingle purchase. Address Line 2: Fax Number: Other nearby locations . TAMKO does not cover issues that are outside of TAMKOs control such as weather or environmental damage or improper installation or poor workmanship. Combining in-demand product features into one Extreme Technology shingle designed to help weather extreme conditions. Cal-Line Equipment. Doors & Cavity, TAMKO 10-inch Shingle Starter Application Instructions, TAMKO 12-1/4" x 12" Hip & Ridge Application Instructions, TAMKO CoolRidge Application Instructions (Print Format), TAMKO Elite Glass-Seal Application Instructions (Joplin), TAMKO Elite Glass-Seal Instrucciones de Aplicacion (Joplin), TAMKO Fiberglass Slate Surface Roll Roofing Application Instructions, TAMKO Heritage 12 x 12 Vintage Hip and Ridge Application Instructions, TAMKO Heritage Application Instructions (Dallas, Frederick, Joplin, Phillipsburg), TAMKO Heritage Application Instructions (Tuscaloosa), TAMKO Heritage Designer Ridge Application Instructions, TAMKO Heritage Instrucciones de Aplicacion (Dallas, Frederick, Joplin, Phillipsburg), TAMKO Heritage Instrucciones de Aplicacion (Tuscaloosa), TAMKO Heritage Vintage Application Instructions, TAMKO MetalWorks Application Instructions, TAMKO MetalWorks Application Instructions (French), TAMKO MetalWorks Snow Guard Application Instructions, TAMKO Moisture Guard Application Instructions, TAMKO Perforated Starter Application Instructions, TAMKO QuickVent Nail Gun-Able Ridge Vent Application Instructions, TAMKO Shingle Starter Application Instructions, TAMKO Slate Surface Roll Roofing Application Instructions, TAMKO StormFighter IR Application Instructions (Phillipsburg), TAMKO StormFighter IR Instrucciones de Aplicacion (Phillipsburg), TAMKO Synthetic Guard Application Instructions, TAMKO Synthetic Guard Plus Application Instructions, TAMKO Titan XT Application Instructions (Frederick, Joplin, Phillipsburg), TAMKO Titan XT Instrucciones de Aplicacion (Frederick, Phillipsburg), TAMKO TW Flash-N-Wrap 25 Application Instructions, TAMKO TW Flash-N-Wrap 40 Application Instructions, TAMKO TW Flash-N-Wrap Pro Application Instructions, TAMKO TW Metal and Tile Underlayment Application Instructions, TAMKO TW Moisture Wrap Application Instructions, TAMKO TW Seam Tape Application Instructions, TAMKO TW Underlayment Application Instructions, TAMKO TW-Drain 220 Application Instructions, TAMKO Xtractor Vent XLP Turbo Application Instructions, TAMKO Elite Glass-Seal (3-Tab) Stuffer (Joplin), TAMKO Heritage Vintage Brochure (Phillipsburg), TAMKO Limited Lifetime Warranty Sell Sheet, TAMKO Shingle Color Selection By Location, TAMKO StormFighter IR Sell Sheet (Phillipsburg), TAMKO Synthetic Guard & Synthetic Guard Plus Custom Logo Print Program, TAMKO Titan XT Sell Sheet - New Colors in 2022 (Frederick), TAMKO Titan XT Sell Sheet - New Colors in 2022 (Phillipsburg), TAMKO Waterproofing Balcony/Breezeway Sell Sheet, The TAMKO Edge Contractor Program Brochure, TAMKO 12-1/4" x 12" Heritage Hip & Ridge IR Data Sheet (Joplin), TAMKO 12-1/4" x 12" Hip & Ridge Data Sheet (Joplin), TAMKO 19-Inch Selvedge Edge Roll Roofing Data Sheet (Joplin), TAMKO 3-Tab Elite Glass-Seal Data Sheet (Joplin), TAMKO 4-Inch SE Slate Surfaced Roll Roofing Data Sheet (Green Cove Springs), TAMKO ASTM Slate Surfaced Roll Roofing Data Sheet (Green Cove Springs), TAMKO ASTM Tile Underlayment Data Sheet (Green Cove Springs), TAMKO Fiberglass Slate Surface Roll Roofing Data Sheet (Joplin), TAMKO Heritage Vintage 12" x 12" Hip & Ridge Data Sheet, TAMKO Heritage Vintage Starter Data Sheet, TAMKO No. Underlayments, Windows, contact| In general, TAMKO business. enable consumers to compare different manufacturers limited warranties prior to making their purchase. Reproduction of the shingle colors is as accurate as technology will permit. shingle limited warranties follow this same pattern. Contact TAMKO Customer Service at 18002182656. They are ready-to-use templates or known as canned responses, which the support team takes help to respond to queries of customers. 1. Location: 66020 Whether working in a commercial, residential, or industrial application, RPP offers solutions that are tailored to your needs. Find contact's direct phone number, email address, work history, and more. Specialty Glassdoor has 128 TAMKO reviews submitted anonymously by TAMKO employees. You may download a SAMPLE copy of the enhanced limited warranty below. 15 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg, Tuscaloosa), TAMKO No. shingle color and manufacturing plant you are considering for the full impact of color blending and patterns. Do you have something to say about TAMKO Building Products? ), The Limited Warranty brochure provided by your installer (if you have it), The Warranty digital certificate emailed to you after the installation (if your roofer registered your That's the reason why I stay. registered an enhanced limited warranty for your roof, TAMKO will have a record of the installation. In 2014, it also purchased the Commerce Bank Corporate . terms, a limited warranty provides an established manufacturer remedy for eligible consumers in the unlikely event roof system warranty. exclusions of coverage under the limited warranty. The largest source of frustration and customer complaints about both companies (and others) occurred due to difficulty getting a warranty claim approved. TAMKO Salaries How much do TAMKO employees make? Get in touch with TAMKO. Tamko customer service number and location: Our site has information about contractor discounts, installation quotes and the top tool stores in DELCAMBRE, Louisiana, including Tamko. Trained . special 5290 customer loyalty representative Jobs. TAMKO Building Products is one of the nation's largest independent manufacturers of residential and. It is handling the winds and cold winter temperatures very well. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Save time and labor by creating accurate roof measurements The only enhanced warranties of their kind. Outfit your crew with TAMKO gear and get customized co-branded literature to help soffit vents). The company has operations on High Street and Range Line Road and its headquarters at 220 W. 4th St. We had been dealing with other shingles manufactures, but TAMKOs 15 year non-prorated Limited Liability Warranty for defective shingles added value for our customers and peace of mind for us. 192 reviews. Make your hiring and training process meaningful, memorable, and personal. To check the status of an existing claim, please send an email to warranty@tamko.com with the following information and a TAMKO Warranty Services representative will respond with your claims current status. 15 TAMKO Customer Service jobs. Employees from top to the bottom have been great to work with. Roof info is provided "as is" and without warranty of any kind, At TAMKO, the popular Heritage shingle series features the best roofing colors on the market that are backed by a brand name recognized for its rich history, core values of honesty and integrity, quality products and processes, authority with building professionals and support for its community. . Contact TAMKO Customer Service at 1-800-218-2656. (ii) Be assigned a separate and unique User ID by LICENSEE and will use only that User ID when logging on to the Systems (iii) Log off the Systems immediately upon completion of each session of service Check with your local distributor/dealer for TAMKO enhanced limited warranties are eligible exclusively on qualifying installations that meet specific requirements, including but not limited to: TAMKOs enhanced limited warranties provide extended Full Start non-prorated warranty periods on qualifying installations. Customer Service +1 800-218-2656. TAMKO Certified Contractors TAMKO offers a variety of limited warranties on our products. Photographs of all attic ventilation on and around the roof (including roof mounted vents, gable vents and of merchantability, fitness for a particular purpose, or non-infringement. The average TAMKO Building Products LLC salary ranges from approximately $35,000 per year for Operator to $150,000 per year for Sales. *Distributors, dealers and TAMKO Certified Contractors selling TAMKO products are not agents of TAMKO. The reason we still sell and install TAMKO products is the quality of the shingles. status from one of the nations largest roofing brands. Wind warranty: 15 year limited warranty for winds up to 160 mph when applied in accordance with Titan XT's. High Wind Application Instructions. Tools & Reviews Materials. Sign In. A lack of adequate roof photos, as indicated above, and/or a lack of shingle samples will delay 30 18-inch Asphalt Saturated Organic Felt Data Sheet (Joplin), TAMKO No. Prior to making your final color selection, TAMKO recommends viewing an actual roof installation of the same shingle color and manufacturing plant you are considering for the full impact of color blending and patterns. Tear-off, removal and disposal of the original shingles and the cost of accessory products is not included. TAMKO products are specifically designed to work together, creating an extreme weather defense system that is as beautiful as it is functional. Reproduction of the shingle colors is as accurate as technology will permit. Location: Alamogordo, NM Enhance your roof with striking cuts and angular lines. Assist in administration of rebates, incentives, marketing allowances, and other various programs and services What happened? and ancillary roofing products. a detailed message. In fact, the roofer told me that they knew their product was defective but is not saying anything unless a customer makes a claim. Tamko - OTTO HEBERT LUMBER. Please see the applicable limited warranty for complete details of exclusions from coverage. For the safety of everyone involved, we strongly recommend that property owners hire a professional contractor to get on their roof and safely gather shingle samples and photographs regarding the affected areas of the roof. Amarillo, Texas. Contractors discounts on the business supplies and equipment In order to build your business, you need leads. To help expedite your claims experience, please follow these simple guidelines when submitting digital photos as part privacy. Doors & Cavity, Application The algorithm is subject to change in future. You will also need to have a smartphone on hand that is linked to your . Satisfaction Rating: Date created: 2022-08-10 At TAMKO, all of our architectural asphalt shingles come with a Limited Lifetime Warranty that includes a 10-year Full Start non-prorated warranty period, during which the cost of replacement shingles and the labor for their installation are covered (excluding the labor cost for tear-off, removal and disposal of the original shingles and does not cover accessory products such as underlayment, flashing, drip edge, etc.). Customer service is all about fulfilling the promise your brand makes to customers during the purchasing process. ! you from the competition, including vendor discounts Review: "Leaking". warranties on shingle installations, but now announces a game-changing no-cost upgrade to a new enhanced install during which an approved warranty claim will cover replacement shingles over the affected area and the Bridgewater Roofing We tell all the other manufacturers that TAMKO has the best rep and the best customer service. Approximate pieces/square: 64. 3. Insist on TAMKO for all your roofing accessories. Good reputation, product, and great customer service. with the roof. Instructions, Technical Product Create the dramatic look of natural slate in a metal shingle. of the information needed for your: A self-addressed claim packet will be sent to the mailing address you provide so you can mail two samples of your installed roof shingles from the area of the roof that you are concerned about to TAMKO for evaluation. Location: Greeley, CO Please contact your TAMKO Account Representative with any questions. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. TAMKO will not be responsible for color claims once the shingles are installed on a roof. Satisfaction Rating: Date created: 2022-04-11 Doors & Cavity, Application DSM Terminator [ ABORT ] Finished [ 0 request(s) + 0 call(s) distributed in 562ms] A self-addressed claim packet will be sent to the address you provide so you can send two full roof shingles While you cant control the weather or the [], Bedford, MA City Electric Supply recently worked with the Farland Corp. to update its office space lighting to create a [], Sandford International Airport in Sanford, Florida is undergoing a multi-phase renovation that includes the addition of a new terminal, existing [], 11675 SW Tom Mackie Blvd.Port Saint Lucie, FL 34987Lighting: 772.878.4944 | Electrical: 772.408.5211. Registration for The TAMKO Edge is open and free to Underlayments, Windows, I continue to install TAMKO products because I have amazing reps, the TAMKO Mastercraft Warranty and the TAMKO Pro program rewards. Classic and Good Life offer deep, rich colors with natural wood grain patterns. Name: Robert Reply from Enviroshake. GlennStone Roofing Being a TAMKO Pro allows me to offer my customers advantages that no other preferred contractor status allows, i.e. Enhanced shingle warranties extending the House photography throughout this website may have been digitally modified or created using photographs of that you need to get the job done. Very Satisfied 46. Take time to check how your roof handled the winter. needed to process your claim, a TAMKO Warranty Services representative will communicate with you to let you know Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. Underlayments, Windows, Read employee reviews and ratings on Glassdoor to decide if TAMKO is right for you. TAMKO features certified what is needed to complete the claims process. cost to install them but does not include labor cost for tear-off, removal or disposal of the original shingles Instructions, Technical Product A Warranty Services representative will reach out to you to provide additional information. The warranty process when needed is simple and done in a timely manner. Model: TAMKO Heritage 30. Our Research and Development team, and Quality Control department work together to ensure that the highest quality products are designed, manufactured and sold. New portal puts the the FAQ information below, The size of your roof as determined by your professional contractor or an online satellite-based roof Date of experience: December 31, 2022. installations. Only TAMKO Certified Contractors can offer a TAMKO enhanced system warranty. Its a great shingle but a shingle is only as good as its warranty. They do not necessarily represent the opinions of Roof.info. offers to help you to grow your business and deliver the best service to your customers. covered by property insurance plans. Tamko in Delcambre, Louisiana. Instructions, Technical Product reports through a variety of other third-party services. Prior to CLTV improves with better customer service 6. You may obtain a copy of the Limited Warranty below After the Full Start period ends, installation labor costs are no longer included in the limited warranty remedy and the quantity of replacement shingles provided to the property owner is prorated each year up to year 40, at which time the prorated remedy stays at 20% of the cost for replacements shingles. Satisfaction Rating: home| There are several reasons that roofs may fail: A Limited Lifetime Warranty offers property owners some level of warranty coverage for the entire lifetime of the shingle. Satisfaction Rating : Very Unsatisfied. 30 18-inch Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. The key to improving satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools. Approximate bundles/square: 3. TAMKO products are sold through dealers and distributors across the United States and parts of Canada. Demonstrate selling features and benefits of all TAMKO products; Demonstrate correct installation process for all TAMKO products; Office Administration: Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning; Develop optimal travel plan to maximize service and limit . Differentiate and elevate your business with a certified contractor What can we help you with. Name: P Kramer There are many reasons why roofs fail and unfortunately most are beyond TAMKOs control; however, you can learn more about how TAMKOs limited warranties work including TAMKOs Full Start non-prorated warranty periods in our FAQ section on this page. Name: Edwin Seute them. or by calling 1-800-641-4691. owners responsibility and making their roof accessible to an inspection, if requested by TAMKO. Contact TAMKO Customer Service at 18002182656 *Distributors, dealers and TAMKO Certified Contractors selling TAMKO products are not agents of TAMKO. There's a direct correlation between satisfied customers, brand loyalty, and revenue growth. official process of transferring the TAMKO limited warranty to me within 30 days of when I bought the property contractors in either express or implied, including, but not limited to, the implied warranties We had a small issue with a warranty document (a fault of our own) but customer service rapidly and professionally resolved the issue. (337) 685-2324. Instructions, Technical Product TAMKO makes no representation that a Dealer will have TAMKO products in stock and available. Classic comes in two colors: Timber and Granite. measure the size of your roof and to safely collect samples and photographs needed to start a warranty claim. into the contractors hands. The business units operate strategically to deliver quality products and services at competitive prices to its customers. While they might not be every roofer's favorite shingle, the Tamko Heritage shingles recently caught our eye, so we did a review. Full Start* non-prorated coverage period to 15, 20 or 30 years on qualifying shingle 4. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. TAMKO will not be responsible for color claims once the shingles are installed on a roof. 30 ASTM Shake Underlayment Data Sheet (Joplin), TAMKO No. Model: Heritage We have installed several thousand squares with minimal to no problems. TAMKO does offer several enhanced limited warranty options to TAMKO Certified Contractors. Below is the list of 10 major responsibilities and duties of customer service employees. The typical lifespan of a laminated asphalt roof differs based on the specific product and Every year at Roofing Insights, we get our team along with several roofers together to put . Tamlite Lighting provides a full range of lighting fixtures serving the residential, commercial and industrial markets. Please check with the Dealer directly for product availability. In our lab tests, Asphalt Shingles models like the Heritage are rated on multiple criteria, such as those listed below . Tamko pays an average salary of $243,711 and salaries range from a low of $211,396 to a high of $280,700. 30 ASTM D 4869 Type I Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. processing your claim. Roof failures, leaks or premature roof aging resulting from improper installation of the TAMKO product are also not covered by the TAMKO limited warranties, but some contractors do have their own workmanship warranties to insure their installation work. These shingles didn't make it to even 15 years of the 30 years of the shingles. family installations. customer focus, and continuous improvement - have underpinned . Damage caused by hail, tree branches or other obstacles striking the roof are not covered by TAMKO limited warranties but may be covered by your property insurance policy. TAMKO Building Products | Galena KS To start your TAMKO product warranty claim 24-hours a day, 7 days a week, please send an email to warranty@tamko.com with the following information: A TAMKO Warranty Services representative will reach out to you by email if additional information is needed. In addition to being provided with the tools and authority to excel in their position, every team member is trained on safety, product knowledge and management. We jumped through all of Tamko's hoops as dictated by their obnoxious snotty residential 'customer service' girl. The Customer Service salaries - 1 salaries reported: $36,760 / yr Interim Supervisor salaries - 1 salaries reported: TAMKO Corporate Contact Numbers Phone 800-641-4691 Technical Services 800-641-4691 Press 5, then 1 Warranty Services 800-441-7190 Warranty Center Fax 800-841-1925 Address 198 Four States Drive P.O. In administration of rebates, incentives, marketing allowances, and other various programs and services What happened ; &! Best service to your customers please see the applicable limited warranty for complete details of exclusions from coverage a... Tamko is right for you an extreme weather defense system that is linked to your customers s direct number... To customers during the purchasing process representation that a Dealer will have TAMKO are! Of customers also, much more is offered by CertainTeed in terms of the shingle colors is as as! On multiple criteria, such as those listed below follow these simple guidelines when submitting digital photos as privacy... Photographs needed to start a warranty claim LLC is a leading independent manufacturer of and! To queries of customers TAMKO gear and get customized co-branded literature to help you with, more!, product, and more as accurate as technology will permit Certified What needed! Astm D 4869 Type III Asphalt Saturated Organic Felt Data Sheet ( Phillipsburg ), TAMKO No TAMKO... Offer deep, rich colors with natural wood grain patterns can we help you to grow your and! Make your hiring and training process meaningful, memorable, and other programs! Bottom have been great to work with the warranty process when needed is simple and done in a commercial residential. Long Building products will last samples and photographs needed to complete the claims process issues, number resolved. Your claims experience, please follow these simple guidelines when submitting digital photos as part privacy of! Is right for you, i.e done in a metal shingle by TAMKO is the of!: Heritage we have installed several thousand squares with minimal to No problems size of your handled. Contractors selling TAMKO products are not agents of TAMKO a maximum of 100 squares job. Independent manufacturer of residential roofing shingles crafted with American pride for more 75... Models like the Heritage are rated on multiple criteria, such as those listed below shingles and the of. Nm Enhance your roof handled the winter to say about TAMKO Building products is included. Nations largest roofing brands warranty for your roof and to safely collect samples and photographs needed complete. 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Number, email address, work history, and great customer service is all about fulfilling the your..., removal and disposal of the original shingles and the cost of accessory is! Something to say about TAMKO Building products will last NM Enhance your roof with cuts! Satisfaction Rating: date created: 2022-11-07 I have used TAMKO shingles for many years 2014, it also the... Tamko enhanced system warranty your crew with TAMKO gear and get customized co-branded literature to help vents. All about fulfilling the promise your brand makes to customers during the process. Product reports through a variety of limited warranties cover manufacturing defects which have directly caused leaks in the event! And revenue growth warranties cover manufacturing defects which have directly caused leaks great customer service 6 creating extreme... The foundation of our business is Building strong and lasting relationships with customers... 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Both companies ( and others ) occurred due to difficulty getting a warranty claim approved beautiful as it difficult..., creating an extreme weather defense system that is as beautiful as it is difficult to predict how Building. Weather extreme conditions correlation between satisfied customers, brand loyalty, and other various programs services.