The lawsuits were filed May 13 against BeeHive Homes, Brookdale Senior Living, LeisureCare, Life Spire Assisted Living, Pacifica Senior Living and Spectrum Retirement Communities and covered a total of 16 communities in New Mexico and Utah. They showed the activity room and there was some exercising, they had bingo night, Super Bowl party nights, and they had dancing. Pacifica Senior Living Management LLC * 1 Principals See who the company's key decision makers are 41 Contacts Reach the right people with access to detailed contact information. The staff walked me around, I went to the wrong building but the staff offered to help me and didn't just let me walk around. Your use of this website constitutes acceptance of Haymarket MediasPrivacy PolicyandTerms & Conditions. I've only been at Pacifica Senior Living one time. Assisted living records maintained and provided by the states have one large advantage, and unfortunately, multiple disadvantages. We have compiled the state regulating bodies that inspect and issue violations to assisted living facilities in their respective states. They dont pay vendors! How does the staff engage residents' long-term memories? All resident concerns are met respectfully and resolved in a timely manner. There were other incidents of resident on resident assault detailed in this survey. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The entire area is encircled with a locked fence for security. Our home-like accommodations are custom built to help ease what can be an overwhelming time in life. I have a dear friend at Pacifica and I am also her POA. We put my mother in Pacifica April 6, 2020. Thank you Senior Justice for caring as much as you do. By clicking "Get Pricing & Availability" I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners, about senior living solutions or Medicare insurance. The information is not provided in the course of an attorney-client relationship and is not intended to substitute for legal advice from an attorney. There were single rooms, and they were very well kept. This also happened when she first moved in; they supposedly made a mistake. Fortunately, there are options to help families determine the quality of care their loved one will receive. Its a good place to work at, youd love it . For press inquiries please contact Media@SeniorJustice.com, 2023 Senior Justice | All rights reserved. While there is no substitute for visiting the community, doing so only provides one view. They have bingo twice a month, and depending on your level of functionality, they have trips to libraries and casinos. A.S.R. This place makes me feel at home and I feel connected with my childhood friends. As an assisted living provider, Beehive Homes has always taken very seriously its responsibilities and obligations regarding people of all disabilities, he said. Our mom has been there now just under a couple of months. They have done a great job keeping the outbreak contained in the one cottage, not to mention the fact that since all of this started, it has just now found its way into this facility. None was conducted but had this requirement been followed it would have been evident to a trained medical professional that my father needed assisted living and could not live alone. My mom has been a resident at Pacifica for 4 1/2 years. Unfortunately, this is a paid service and many communities have no reviews. Reviews are easy to understand and it is simple to compare several residences to determine those that provide the best care. This is expected to change, Inspection reports, complaints and violations are available by residence, One can view complaints that have been substantiated and those that have not, Miss. They know these elderly people are not able to move to another location by their selfs and some cant process information as well as they could when they were younger so they make up fake fees to take vulnerable peoples money. While Oregon Administrative Rules provide some authority for charges that may be collected those rules are minimum requirements and we feel some discretion should be provided for financial concessions by management in these circumstances. Submitting a response indicates a willingness to work with customers to make things right. He went from being at home in my care, to two different places in less than a month. In fact, every staff member I have come in contact with has made me feel this way. The residents can move freely in and out of the cottages, enjoying the big porch with rockers and comfy benches or the pretty landscaped yard full of flowers, a gazebo, and birdhouses. Welcome to Pacifica Senior Living Hillsborough, a comprehensive retirement community offering customized, tailored care in sunny Chino, California. Everything is always clean and neat. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It was very nice, very open, and a very homey environment. Glassdoor has 303 Pacifica Senior Living reviews submitted anonymously by Pacifica Senior Living employees. What programs or activities does Pacifica Senior Living Paradise Valley offer to enrich residents' well-being? As a matter of policy, BBB does not endorse any product, service or business. This site is for information and support; it is not a substitute for professional advice. Then when I persistently called they finally said it was a mistake. I like their system better, and it's much, much cheaper. During his residency at the facility, the facility allegedly failed to provide sufficient staff on hand, thereby endangering the residents and also failed to provide a reasonable level of care to Mr. Marcus. We are grateful to Pacifica SLPV for taking much of our worry and stress away as our moms dementia continues to progress. If one is looking for positive information about the communities, the state records are not the place to look. The rooms were also nice. The Cottages Senior Living Offers Memory Care 10 Reviews 1808 SE 182nd Ave, Portland, OR 97233 (800) 385-2527 Summary Reviews Costs Photos Amenities Description Map View Photos Get cost information Contact for Costs Find out availability Schedule a Tour Ask about payment options Get Options Reviews of The Cottages Senior Living The Director, Heidi, is a caring and professional nurse who treats every resident as if they were family. Despite all of the variables that can affect the price, Pacifica Senior Living has some of the most competitive pricing across the board. Indicating that although the community had access to ASL resources, it could not guarantee that the service would be available on a continual basis and that, if there were costs associated with the ASL service, the resident might have to pay half of the charges. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. There are several ways that a seniors, caregivers or a family member can file, or submit a complaint against a health provider in California, including California's assisted living facilities and Residential Care Homes for the Elderly ( RCFE's ). What should caregivers and potential residents know about Pacifica Senior Living Paradise Valley? A Spartanburg assisted living facility faces a class-action lawsuit for abuse. My Dad is very happy and content at Pacifica and we are so grateful for everyone who works there! They do a lot. One can search by location or residence name for complaints, and can see whether or not they were substantiated. But, the staff here has done their best to be positive, helpful and upbeat. No downside for me I mean I love working there . See BBB rating, reviews, complaints, contact information, & more. Find out more about salaries and benefits at Pacifica Senior Living. Cable Tv Is In The Living Room Of The Cottage. Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. By Paula Span. Hopefully we have made an impact within thier company culture. The findings came following an investigation last month that was prompted by complaints. According to reviews on Glassdoor, employees commonly mention the pros of working at Pacifica Senior Living to be senior leadership, career development, culture and the cons to be benefits, compensation, management. I do not have anything negative to say about Pacifica for my sister it has worked out perfectly. I've toured Pacifica Senior Living Paradise Valley and it's wonderful. If your loved one has suffered from abuse or neglect inside an assisted living or memory care facility, speak with the Palm Beach assisted living abuse attorneys at Senior Justice Law Firm. RI does not publish assisted living quality information online. Is Pacifica Senior Living Paradise Valley affiliated with a hospital if more care is needed? They are taking advantage of the elderly and causing mental stress on these elderly people who are already suffering from health problems. What transportation services does Pacifica Senior Living Paradise Valley offer to assisted living residents? During that time and our visits with mom there, every single staff person, from the point of checking in at the front desk with Ashley (and anyone who is there when she is not) to the end of a visit has been extremely professional and kind and have continued to answer our questions as well as to provide continued updates. We are happy to be a part of their family! My family and I are thrilled! Families might request a copy of the latest survey when visiting a community. Find out everything you need to know about Pacifica Senior Living. Outstanding caretakers, always kind and caring. We have had an excellent experience with Pacificare. Nurses are very helpful and the entire staff is very pleasant. BBB Business Profiles generally cover a three-year reporting period. The primary drawback of family reviews is that they not very detailed. This facility is great!! don't have any pros to say about this place other than the residents. 11918 Central Avenue Chino, CA 91710 Welcome to Pacifica Senior Living Hillsborough, an assisted living and memory care community offering retirement living in Chino, CA. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB is here to help. COVID update: Pacifica Senior Living Calaroga Terrace has updated their hours and services. Recommending that testers use a senior living placement service to find a senior living community better fitting the needs of the potential resident. We understand how important this is to our residents and their loved ones. The staff is very open to suggestions from residents and family on how to improve their AL. My Dad lives at Pacifica Senior Living, Memory Support Community. Its lively and everybody enjoys it because they can relate to it. This rating has decreased by -2% over the last 12 months. Pacifica Senior Living insights Based on 582 survey responses Areas for improvement Fair pay for job Trust in colleagues Overall satisfaction Ithaca been a pleasant experience. BBB Business Profiles are subject to change at any time. 0 complaints closed in the last 12 months. Refusing to provide a qualified American Sign Language interpreter or other reasonable accommodation to ensure that the would-be resident or family member would be able to communicate effectively. My Uncle has lived there for about two weeks now and really likes it. 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