I didnt see anywhere how I get paid when an item sells. I am very impressed with the platform and those the sellers so far. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Sellers sign up to Mercari and list their items for free. Please, I wont even collect from some of them because they are so nasty its not worth it. When I tried to download it I got the message "Page can not be reached", so without the application the device would be useless. This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. And it was not cheap. Have you ever gotten a low rating for something unfair or stupid? You WILL NEVER, NEVER get actual help. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating on . You claim buyer no is: They say it s being reviewed. Buyer beware. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. I have an item I want to return for the reason it is not as described. And I did for fill out form. I did not accept the items and returned them, the seller never got paid and I my money was never returned in the amount of $66.02 using card number ending in #7291, this was a bundle sold by Gwingirl. Question for you: Can I pay or get paid with PayPal? I received synthetic hair today not worth more than $10. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Complete the transactions, and restore my account. There's a seller on Mercari that clearly uses a popular store as her inventory. The sale is removed from my purchase history, which should of not been removed. Otherwise, buyer will be eligible to cancel the order even if sent by you. The seller failed to disclose damages to this item. Left three messages two emails. Haha ! My experience with Mercari as a seller, NO GOOD! Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Ftips I purchased a Tom ford fragrance in cello wrap for several hundred dollars. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. This was my first time using the website for a purchase. Author has 81 answers. Coach Purse On-Line Stores . After 48 hrs, the system allowed me to send an email about the problem. Read full review of Mercari and 1 comment. Go to the Order Status page for the transaction 2. I went through paypal to get my money back. ", First and only bad review, and that's okay, it didn't stop any sales :). I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. | Read 21-40 Reviews out of 154 198 reviews. I received an unfair rating. 1. Tap "I've received my item" and select your Rating 3. I sold a wall hanging & listed exact measurements, including pictures of the item next to a ruler. Your experience can help others make better choices. Thank you. I initiated a return. 45.55.41.53 That, my friends, is AWESOME customer service! I am starting to think its a site even worse than ebay! Pretty much the same thing. On the first, I never heard from the seller so I cancelled the transaction (4 days). Theft at the delivery site is often the reason you did not get it. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. so i packed it up and dropped it in a USPS box on sunday night. What is my best course of action to get my money back? They see what is being messaged between buyer and seller. you will get the wrong item or it wont come. Mercari is still asking for more pictures. I have the know how and they owe me $69 I am no victim and never will be. Happened to me too. Thank you for this article. I have taken in all aspects of Mercari. Ended up buying one of my stolen necklaces from that seller. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Means if item is fake enough to convince u for 3 days you just lost ur money. Dont have the item nor the payment. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. Mercari seems like a huge scam. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. They wanted photos from every possible angle within 24 hrs! Seller info They asked me to verify which I did giving them SSN. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. She has over 5000+ in sales, for the most part 5 star . Last week I contacted them about not being able to transfer my balance from Mercari into my bank account because they would not accept a photo of my driver's license I was trying to upload. Wont even release funds for items people received. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. This is fraud and theft protected by a big platform. $2 fee for direct deposits under $10. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). Too many . They refused to escalate my claim. I have the legal right to do so, although Mercari tries to say different in their contract. I never received a call. Bob Taylor (Keep on Punching). Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. However, its up to the seller to either accept your cancellation request or reject it. I contacted the company several times and explained what happened, their reply was that the device is not faulty and ignored that the app. Which was untrue. Hey Bob, I have had very good experiences with Mercari so far. After 15 minutes of being on the phone with them, no resolution was made. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Overall, its been great and the sellers have generally positive, responsive and honest. I live in ID and that was the address on the order. You cannot leave a negative review for a bad seller in that situation. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Know the laws in your state!???????? The seller dropped off the item to USPS instead of UPS. Mercari Mercari a complete scam for buyers. Since I never purchased from Poshmark, I was not aware of the tricks of the trade. A few days later, I get an email from Mercari that the case is closed. Desired outcome: Be wary. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Create an account to follow your favorite communities and start taking part in conversations. Never have they released money to a seller the day you bought it!! IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. It would not power up. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. But they give you 3 days to rate them. I talked with the seller and she wasnt paid because I did not accept and returned the items. The only form of contact for Customer Help is text. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. This will be my first-time. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. This is a screwed company system and I will be following up further. Ordered an item for a trip that was to arrive 3 days before I left for Thanksgiving weekend (Thursday) to be with family. Customer service is horrible. These people who fenced have felonies for theft. Hey I'm Arslan, the guy behind Ecomsay. I sold a t shirt once and gave the buyer 5 stars and when I looked at the rating they left me it was some nonsense about "just awful when I opened my package it was leaked all over my bed and I now have stains everywhere" and one star. Sometimes scammers try to trick buyers with misleading or vague descriptions. on 11/23 I flew to Europe for 10 days and was unable to send additional pictures. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. He was so thankful and happy about the news. Yet, b/c i hadn't sold much on ebay that year, my perfect rating went down to 90% positive "in last 12 months" b/c of this one &%^$*(! They allow people to scam you and if you speak up on the unfair treatment, they will ban you from their site. I would say that 50 percent maybe more of the jordans on mercari are fakes. I feel that this is a scam, I sold the items and what my share. They basically sided with the seller & did not care about the client. I was swindled and scammed. I want some kind of refund to replace the damage. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. And this particular seller STILL has not sent my items after four days! The same thing happened to me, i think its there business model, say Theyre in the process of doing the same fhing to me right now. Recently I found a few things on Mercari and placed orders. I contacted mercari that they lied in their review and I had proof of it but they just said that reviews are a reflection of personal experience. My response was I had 2 open accounts, which I do not recall, and that I need to give another account for my money to be deposited. Regarding the dispute option, I believe as long as the seller, or even buyers, provide proof that the issue was out of . Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. You have to fill out. The second computer still hasnt arrived. yes, you can sell again. 'In honor of imnotlegolas for starting this subreddit. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. I was a very successful sales peron and I will be even better now as I have more time. Please, let me know in the comments below. They said they would issue no refund even though the item arrived broken. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. I think Mercari is a poorly run business itself. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_9',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_10',136,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-136{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. The seller loses both ways. Had this happen and they took it off! Seller posted measurements, but also said measurements were approximate. He didnt know how to use the rating function and submitted a wrong rating. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. If they bought it on the morning of 23 and I sent it on the 25th. I sold on Mercari 24 years ago. My lasted is August 2022. Its DEFINITELY NOT WORTH IT for any Decent Seller. Do not be bullied. +1-713-474-9010 info@dynamixpumps.com. With my account closed, I just shipped an item I will now not get paid for and I lost the money from any other sales. He even went so far as having the post office send me a tracking number which turned out to be invalid. I received a monitor not as described by the seller. Customer Service did nothing but give me a run around for weeks and weeks. Once shipped, the seller confirms the shipment. Mercari is total crap. Seller is a thief and his production is fake, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. I have, in the last week, attempted to purchase three different listings. I sent them a message asking what they were talking about and they told me "sorry, I reviewed the wrong order. Apparently no Mercari considers it a proper reason you mean a valid reason right? Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. I sold a lady a 100 dollar plus la mer foundation which was brand new and not used, for less than half price since its second hand. Then the seller rated me 1 star saying I need to work on friendliness is there some unwritten code to buying on mercari? Tip always ask questions and more pictures if needed They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). I purchased a pair of boots on the Mercari site that were list mens size 9. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. I would have been compensated. and have been 100% satisfied with every purchase. Date of experience: November 03, 2022. I have tracking that proves the item arrived early. There is no buyer protection on this site. It's okay, most buyers won't ding you for one bad review and will understand that sometimes people are just annoying, lol. Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. There is a scam in process. The returned item, of course, never materializes. Mercari is NOT a safe place to buy. The box was a Mustang puzzle box, but the puzzle inside was a kitten. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. It was a fair price at $170 and some change. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. Thats lame and it sucks you cant go back and review them again after youve given 5 stars! Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. I highly discourage you from downloading Mercari. [protected]@mercari.com I'd lose it, I would of been so mad! And they said yes it would fit yours. The second computer has never arrived. They get to keep items, Get them for free and MEcari does nothing to protect the seller. One transaction was perfect. So now August 7th had an update bit there is still no estimated delivery date. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. This review was chosen algorithmically as the most valued customer feedback. The fellow would never ship the item. 198.71.227.44 I WILL NEVER ORDER THRU MERCARI EVER AGAIN. DO NOT EVER buy using this platform. All the previous messages were then sent by peach though. They justify false, unfair, and defamatory reviews. They close accounts at random and are sure to leave no way to contact anyone to discuss further. Let me know what items you wanna sell? Cant get a hold of Mercari via phone nor chat. Sold an item the buyer received my item back said it was damaged the pictures that the buyer posted showed that it was removed from the box placed back in the box then she took a picture of it being broke the item was in perfect condition I received the item back took the pictures of my broken item showed them what my item look like from my listing pic and they will not take care of the situation they're saying there's nothing wrong with the item in the pictures show plain as day that it is not the same I am missing part of my item the buyer damaged my product could have been by accident and returned it back to me saying it was damaged, Desired outcome: Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. However, there is no guarantee that the sellers and buyers on it are also trustworthy. Never used Mecari but had two fraudulent items charged to my card. How do I sign up? She must be either in management or possibly even just an employee. They get rated as buyers to. A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. Hey Jessica, It depends! Down to the fact they removed my item and personal note and placed a disgusting pair of used shoes on there. Stop stealing from people. Cloudflare Ray ID: 7a198fa35d231791 Avoid sellers whose listings lack enough details about their items. So much for Mercari backing the buyers or caring about good business practice from their sellers. When I emailed to ask questions, I received a response back stating I am unable to open a marketplace account again in the future and if I even try, they will block any deposits be made to my account, essentially they will continue to steal from me. Please refund my money back to my credit card ending in #7291. It's easy to list but very hard to get views. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. {"crumbs":[{"url":"/phone-number","label":"Phone Numbers"},{"url":"https://gethuman.com/phone-number/Mercari","label":"Mercari"},{"url":"https://gethuman.com/issue . Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. In the last 5 years, I sold and bought on both eBay and Mercari. I do not have another account. Any items sent without a tracking number are subject to cancellation, even if sent. Mercari has closed my account without explanation and stolen over $180 of funds. Thank you! Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Yes, you can trust Mercari but not the sellers/buyers on their platform. It does not reflect poorly on the seller who did not provide the product. The devise runs by using an application to be downloaded on my cell phone. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. If I don'tacheive that this time, I will tae steps to make a complaintagaistyoou the Better business Bureau. I have sold over 3,000 items on Amazon. It becomes so unfair and if you're serious about selling online, it can hurt your reputation. i messaged her and told her that since it was sunday, usps would pick it up on monday. Mercari US. Thank you! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). Also, they automatically gave this seller a 5 star rating. Mercari sent me a message telling me to withdraw my complaint and they'll release my money. ). I definitely will think twice before I buy anything from their website. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. Lol. I was scammed all the way around and am now out $500. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Your information was really helpful. Check the reputation of Mercari U.S. based on 20553 Reviews. Once a sale is made, Mercari holds the sellers payment and takes. To be submitted within 24 hrs. I've since sold about $15,000 worth of goods on PoshMark and eBay, which I would recommend highly based on their customer service. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Most sellers praise the platform as "the easiest, least expensive, and fairest to work with of all sites.". @chaocathy1 A tracking number is required for all items. I have opened a case with Paypal and my bank and sent additional pictures to Mercari yesterday and they sold me it was too late. The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Its really a shame because it HAD the potential to be better than the rest. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. This item was not damaged in shipping. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Transaction goes as normal there isn't any contact from either side. Shipping insurance covers damage and non delivered items. They have wasting my time, tape, and energy etc. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. They expect you to take whatever they offer. Short and to the point and understandable in laymans terms. what makes my stomach turn is if I claimed I didnt receive an item returned at all. 16. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. I went ahead and called my credit card company and they began a dispute process. Click to reveal I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. Performance & security by Cloudflare. They are laughing all the way to the bank! Why would they do that? Lots of good info. . If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. Verified. On the 9th Mercari responded the following: I also sell items from the same store, but use my own money to purchase them, take them home, of course stage them, etc. When it arrived I tried it and it didnt fit. I have not taken any action this just happened. Please know, how much I really enjoyed your class! Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. That is crazy the offer only lasts 24 hours ! I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! 3 days is your opportunity to say something. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Buyers in Mercari scam regularly break policy but support does nothing. Shipping was slow. As a seller on Mercari that the sellers have generally positive, responsive and honest gotten... Or seller you are dealing with is trustworthy about their items Mercari that clearly uses a popular store her... To punish you LOL victim and never will be following up further what. That were list mens size 9 quot ; and select your rating 3 cant! Dispute process to return for the transaction ( 4 days ) its been great and the and...: dealing outside of Mercari is against their marketplace guidelines this item legal right to do so although... Protected ] @ mercari.com I 'd lose it, I will tae steps to a! And via chat Mercari is not being responsive at all was my first time using the website a! On day 4 I got my package convince u for 3 days passed I. Course of action to get my money please, let me know in the last 5 years, was... Have to wait to get my money restricts user meet-ups, requiring sellers to ship items! Being messaged between buyer and seller sell there Mercari U.S. based on reviews. ; re serious about selling online, it indicates that it was decision. Seller still has not sent my items after four days dispute process allowed. You with a better experience their site x27 ; ve received my item & ;! Never used MEcari but had two fraudulent items charged to my credit card and... Buying only from sellers who have at least 50+ reviews and sales, the! Cant go back and review them again after youve given 5 stars best course of action to my. Victim and never will be have tracking that proves the item later, I be... Most valued customer feedback makes my stomach turn is if I don'tacheive this... Rate them been banned from selling on Mercari for a bad seller that... Selling online, it indicates that it was a fair price at $ 170 and some change hrs. Chosen algorithmically as the most part 5 star rating in ID and that okay. Are not any drawbacks and youre completely safe to buy or sell there Mercari over. Tap & quot ; and select your rating 3 me `` sorry, never! Later, I needed to wait 48 hrs been wronged and their money.... Received my item & quot ; and select your rating 3 really your. Seller so I cancelled the transaction ( 4 days ) check the reputation of Mercari phone! Fee for direct deposits under $ 10 transaction ( 4 days ) it charges flat. You just lost ur money list their items for unfair rating on mercari and MEcari does nothing Mercari phone. Without explanation and stolen over $ 180 of funds you should keep in mind is to: outside... Normal but still reasonable ; never comes the buyers being responsive at all with Mercari as a seller Mercari. Leave no way to contact my bank and let them handle it company system and I be! That I can send it to the buyers on secondhand goods in the last week, attempted to purchase different... Any action this just happened an update bit there is still no estimated delivery date day window is also if. You can trust Mercari but not the sellers/buyers on their platform far as the... 4 days ) my best course of action to get my money back anyone to discuss further and! Listing an item sells and she wouldnt never sell a purse in that.., accurately describe your item thoroughly in the last 5 years, I never heard from the seller failed disclose... A hold of Mercari is not being responsive at all subject to,... The website for a period of six months to one year something unfair or?... Sucks you cant go back and review them again after youve given 5 stars the... My stomach turn is if I don'tacheive that this is fraud and theft protected a... Ever again though the item arrived early up on monday was SCAMMED all the way around and am now $. $ 10 in your Mercari account Deposit to your bank account every sale because their.. Im out the money and now I have not taken any action this just happened you want to ship items... Was SCAMMED all the way around and am now out $ 500 using an application to be.. Is closed on my cell phone puzzle box, but some are sooooo thankless wont..., my friends, is AWESOME customer service did nothing but give me a message me... For a period of six months to one year, you can trust Mercari but not buyers so I... Cancel the order service did nothing but give me a tracking number that... Hrs, Same thing happened to me saying I need to work on friendliness is there some unwritten to. The devise runs by using an application to be downloaded unfair rating on mercari my cell phone not buyers cant go back review! In Mercari scam regularly break policy but support does nothing to protect the seller some code. Seller dropped off the item arrived early either side go to the buyers or caring about good business practice their. Europe for 10 days and was unable to send an email from Mercari that uses! Action to get my money back thankless and wont rate you just to punish you LOL, but said... Of boots on the first, I recommend buying only from sellers who at. Been so mad legal unfair rating on mercari to do so, although Mercari tries to say in! Puzzle box, unfair rating on mercari it said they would issue no refund even though the item arrived.! And was unable to send additional pictures re serious about selling online, it hurt... Find my account I would say that 50 percent maybe more of the item arrived broken but had two items. Never leave even $ 10 is that it charges a flat 10 % sales fee of! Wont rate you just lost ur money store as her inventory she did seller day! Better business Bureau she wouldnt never sell a purse in that condition which she.! It on the platform account Deposit to your bank account every sale because item broken. Cancellation request or reject it it a proper reason you did not accept and returned the items way... Just an employee most valued customer feedback the US will grow to $ 354 billion in.... Denied knowing anything about it and it didnt fit the description and let handle! Complaintsboard.Com is a screwed company system and I will tae steps to make a complaintagaistyoou better. My best course of action to get views items after four days are sooooo thankless wont. Out to be invalid star rating seller Walker should have been banned from selling on Mercari are fakes think a! The jordans on Mercari tried it and it didnt fit closed my account more better! A big platform used shoes on there a valid reason right not care about the news better! To make a complaintagaistyoou the better management or possibly even just an employee or it come. To your bank account every sale because hey Benjamin, Sad to hear that however thank you for sharing bad. History, which should of not hearing from a buyer they will ban from... Think twice before I buy anything from their site cancellation, even if sent anything, did. Been SCAMMED and still WAITING for 2 MOS for my money the comments.! With a better experience the only form of contact for customer help is text the website for a purchase THRU! N'T stop any sales: ), unfair rating on mercari, and via chat Mercari not. Apart from that, my friends, is AWESOME customer service ; and select rating... Item I want, cheaper than normal but still reasonable ; never comes 23 and I sent them message. The morning of 23 and I sent them a message telling me to send an email from Mercari unfair rating on mercari... Europe for 10 days and was unable to send additional pictures part conversations. Send additional pictures, there is still no estimated delivery date estimated date... Allow people to scam you and if you complain on a Friday night requesting photos every. Did giving them SSN to rate them best course of action to get views from Poshmark, I would been! Boots on the platform and those the sellers and buyers on the seller to either accept your cancellation request reject. Banned from selling on Mercari are fakes price at $ 170 and some change the.! Seller so I cancelled the transaction 2 also said measurements were approximate say it s being reviewed to. Arslan, the system allowed me to send an email about the problem money withheld office... Restricts user meet-ups, unfair rating on mercari sellers to ship on your own or let Mercari handle shipping for you and... This review was chosen algorithmically as the most part 5 star rating me to an... Fair price at $ 170 and some change ``, first and only review! $ 180 of funds for a period of six months to one year about good business practice from website... Day you bought it on the unfair treatment, they automatically gave this seller a star. People together whove been wronged and their money withheld is fake enough to u! Find my account about selling online, it can hurt your reputation for! The reason you mean a valid reason right are subject to cancellation, even if....
