Sam's Cash balances are non-transferable and non-assignable. Typically, delivery timesare within a 4 hour window Monday - Friday between 8 am and 5 pm. The order acceptance may provide You with confirmation of the terms of the transaction and may also provide You with certain information regarding availability and/or delivery of the relevant Product. Can I change my shipping address after ordering? If this occurs, you will not incur any new charges in connection with your cancelled third-party service subscription. Number of Returns and Time Period. Compliance with this paragraph tolls any applicable statute of limitations as to any dispute or claim subject to the Arbitration Agreement that is stated in the Demand. If the item you requested is not available you will not be charged for that item. As you redeem Sams Cash and your balance falls below the maximum amount, any additional earnings, up to the maximum amount, will be loaded to your account and available for redemption. Please review the following terms and conditions (the "Terms and Conditions") that govern Your use of the Site and the goods, software and services provided, licensed or sold through or in connection with the Site (the "Products"). All transactions initiated and/or conducted through the Site are governed by these Terms and Conditions and the terms of Sams payment processor found at https://www.authorize.net/en-us/about-us/terms.html. Sam's Club reserves the right to inspect any container, backpack, briefcase or other bag of any person upon entering or leaving any Sam's Club location and to refuse entry to anyone at our discretion. What if I purchased without tax exempt status? By continuing to use or access the Site after we post any changes, you accept the updated Terms. How do I find general warranty information? If the Curbside Pickup order was prepaid, you will not be charged if the order is cancelled. The following items typically require extra processing time: What should I do if the tracking number I receive is not working? The Plus Member price is not available if a drug is part of a compounded prescription or for purchases submitted to any health benefit program, pharmacy benefit program, insurer, or state/federal government health care program. The Primary Member or Primary Complimentary Household Cardholder cannot access or redeem Sam's Cash loaded on the Add-On Membership account. The default address will be the address you have on file for your Sams Club membership account. If You do not agree to be bound by the Terms and Conditions and applicable law each time you access and use the Site or You do not have sufficient authority to agree to and accept the Terms and Conditions, You may not use the Site. If you didn't request extra delivery services and the carrier is trying to charge extra, please contact us to report the issue immediately. All other trademarks are the property of their respective owners. If a Sam's Club membership is terminated, cancelled, or revoked by Sam's Club, the Member's remaining Sam's Cash balance shall be forfeited. Not a Sam's Club member? Your use of the Site following any such change constitutes Your unconditional agreement to follow and be bound by these Terms and Conditions as changed. Answer (1 of 3): Some categories on Amazon are gated and are NOT accepting any new applications. Please provide up-to-datecontact information when placing your order to ensure efficient delivery. Is free shipping for Plus Members available from the club? When do I receive a notice to renew my Membership? The arbitrator shall conduct any calls, conferences, or hearings by teleconference or videoconference, unless the arbitrator determines that an in-person hearing is appropriate. Sam's Club will notify the Member by email, at least 10 days prior to making any charge, if there is a change to the fee. How to downgrade a Sam's Club Membership? *We do not ship to Puerto Rico, Canada, Mexico or island territories. How to get Instant Savings Book sent to my home. You will not receive a new card each year. Upon Sams request, You will promptly provide reasonable cooperation and assistance to Sams with respect to any Claim involving Sams that relates to these Terms and Conditions or Your acts or omissions. Actual taxes will be charged based on your delivery or pick up destination or the address from where the order is sourced, depending upon state and local laws. For example, for a monthly plan, if your subscription begins/renews on June 15 and you cancel on July 10, your cancelation is effective as of July 15. Typically, delivery timesare within a 4 hour window Monday - Friday between 8 am and 5 pm. Sign in to your account. Automotive Tires & Batteries. See Section V, below, for instructions on how to cancel. Please consult your Club for further details. If your membership is tax exempt, select eligible, tax-exempt merchandise during checkout. This agreement does not in any way alter your ability to bring concerns to the attention of Sam's Club Customer Service at 888-746-7726, or visiting http://help.samsclub.com/app/ask. Sams is not required to assess or otherwise determine the validity or legitimacy of any complaints or demands that it may receive regarding any Materials that You may use or allow others to use in connection with or via the Site (including Materials posted or submitted to the Site) before Sams takes any remedial action that it considers, in its sole discretion, to be appropriate. Which products that I purchased have warranties? How do I find general warranty information? After completing an online order, you will receive an email confirming the purchase with anorder number. Club Members shipping items to Alaska and Hawaii may receive discounted shipping costs on items denoted by a "Free Shipping" tag and those items may also incur a surcharge. Sam's Club may limit or refuse requests for exchanges or refunds in the event of a local, regional or national emergency, fraud, abuse of privileges, or violations of these Satisfaction Guarantee Terms and Conditions, as determined in Sam's Club's sole discretion. Plus, over 600 generics for $10 or less. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF SAM'S CLUB HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. The original personal signature by the party seeking arbitration shall verify under penalty of perjury that the factual statements contained in the Demand are true and correct. However, to enjoy free shipping on most items, Club Members are encouraged to upgrade to a Plus membership (members only pay prorated charges). A Walmart or Sam's Club gift/e-gift card may be used for the initial interval of a third-party service subscription (i.e., the first month or year); however, such payment method may not be used for subsequent intervals of the service subscription. Can I change my shipping address after ordering? Free drugs available to Sams Club Plus Member only at select Sams Club Pharmacy locations. Sam's Club reserves the right to limit the availability of Delivery for any reason. New Membership and/or Renewal purchases . Aftera Freightcarrier receives your order, they will contact you to set up a delivery time. What items are ineligible as"Free shipping forPlus"? Sams Club reserves the right to limit Sams Cash when theres potential fraud, abuse, or violation of Sams Club policies and practices as determined by Sams Club in its sole discretion. After finding your order, select "View Details" link to see tracking information. PLEASE READ THIS SECTION CAREFULLY. Sams Club reserves the right to deliver the goods from any node and through any delivery partner. A party seeking arbitration of any dispute or claim subject to the Arbitration Agreement shall submit a copy of the Demand to the American Arbitration Association (AAA) sixty (60) or more days after the Demand is initiated pursuant these Terms and Conditions. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND ENTIRELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES (INCLUDING, WITHOUT LIMITATION, ANY PURCHASES) THAT ARE CONDUCTED THROUGH YOUR ACCOUNT. Shipping cost for most items are based on size, weight, shipping method, and delivery address. Upon the filing of any dispositive motion, the arbitrator may stay all further action and deadlines in the arbitration until deciding such motion. Auto Renewal receipts were added in May 2022. Plus Members will enjoy Free Shipping on most online items. Sam's Club reserves the right to revoke Sam's Cash, suspend a Member's access to Sam's Cash and the Sam's Cash Program in the event of fraud, abuse of the Sam's Cash Program, or violations of these Terms and Conditions, as determined in Sam's Club's sole discretion without notice to the Member. Sam's Club shoppers are also subject to Membership Terms and Conditions and the policies and terms of other applicable Sam's Club programs, services, and promotions, all of which may change without notice. The Sam's Club Mastercard account must be in good standing at the time of the qualifying purchase. White Gloveincludes an interiorroom of choice upon delivery. For example, for a quarterly plan, if your subscription begins on September 1 and you cancel on October 1, your cancelation is effective as of December 1. Not sure which account you have? Items with aFree shipping flag will incur a surcharge when shipping to AK/HI. PASSWORD PROTECTION MAY NOT PREVENT UNAUTHORIZED ACCESS TO MATERIALS YOU MAY USE OR ALLOW ANY OTHER PERSON TO USE IN CONNECTION WITH THE SITE, INCLUDING MATERIALS POSTED OR SUBMITTED TO THE SITE; THIS SITE AND THE PRODUCTS PROVIDED ARE MADE AVAILABLE TO END USERS IN THE UNITED STATES, AND SAMS MAKES NO WARRANTY OR REPRESENTATION THAT THE SITE OR THE PRODUCTS ARE APPROPRIATE FOR USE IN OTHER LOCATIONS. Access to this Site does not confer and shall not be considered as conferring upon anyone any license to any of Sams or any third party's Intellectual Property Rights. Sams is not responsible for the content of any third party sites and does not make any representations regarding the content or the lawfulness, accuracy, adequacy or completeness of material on such sites. YOU ACKNOWLEDGE, BY YOUR USE OF THE SNG APP, THAT YOUR USE OF THE APP IS AT YOUR SOLE RISK. How to submit a bulk or volume purchase order, https://help.samsclub.com/app/answers/detail/a_id/3492. These Terms and Conditions are between you and Sam's Club only, and not with Apple. You will then be automatically charged on a recurring basis at the interval you have selected (e.g., monthly) unless and until you change or cancel your third-party service subscription. No. Most items can be returned to Sam's Club at any time with no questions asked. How to apply a promo code during checkout. Orders which total a pallet size approximately 4 high and/or a minimum quantity of 50 are automatically shipped LTL to reduce shipping expenses. ), Purchases made via the Sam's Club Wholesale Trading Program. We send an email with tracking once your order has shipped. Processing is the time betweensubmitting your order andwhen the item leaves the warehouse. Custom made RGP contact lenses and other custom prescription products are not eligible for return. NO DATA COLLECTION: Your use of the Site must not involve any data matching or data mining, including without limitation the collection or use of information about other members or other users (including their email addresses). Sam's Club Members may earn up to $5,000 in Sam's Cash per calendar year on qualifying purchases using their Sam's Club Mastercard. The Sams names and logos and all related product names, design marks and slogans are the trademarks of Sams. Simply place your order online at SamsClub.com, select a day and time that fits your schedule, and then pick up your items from the designated Sam's Club. Check your email for tracking and an estimated delivery date. Some items may have restrictions that prevent shipment toAK, HI orCA. Only current Sam's Club Members or Guest Members who have an online account, who have a current email address, and who are shipping to addresses in the 48 contiguous United States (excludes Puerto Rico, Guam, the US Virgin Islands, PO Boxes or to Military APO/FPO addresses) may place Subscription Orders. #49418. Prices, unit prices (for weighted items), and available quantities may vary by Club and date. There are no refunds for third-party service subscriptions. If goods or services were purchased on credit, the invoice usually specifies the terms of the . This paragraph may be referred to as the Arbitration Agreement in these Terms. If any provision other than the Class Action and Mass Action Waiver is held invalid or unenforceable as to a particular dispute or claim, then such provision shall be severed from the Terms and Conditions, and the remainder of the Terms and Conditions shall be enforceable to the maximum extent permitted by law. Free shipping is limited to ground shipping. Thisestimates the shipping costs for all available shipping options before an order is placed. Restrictions applywhen shipping to multiple addresses. NOTE:Some areas are not serviced daily and may require additional day(s) for delivery. If twenty-five (25) or more Demands for arbitration of a dispute or claim subject to the Arbitration Agreement are initiated (i) that involve common questions of law or fact and (ii) where the initiating parties are represented by the same law firm, the same group of coordinated law firms, or the same representative, then such Demands shall be coordinated pursuant to this paragraph. Sam's Club may sublicense its rights in Comments and Ideas through multiple tiers of sublicenses. Proportionality shall be decided by the arbitrator when requested by either party. You will be charged when you place your order, regardless of when you activate or start the service subscription with the third party. NOTE: Unless otherwise stated on product page, this service does not include set-up and/or assembly. You agree that you will not make any Comment that is, in whole or in part, libelous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another's privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, or disability; in violation of local, state, national, or international law; or that infringes on, or violates, any right of any party. What is the total delivery time for my order? To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the SNG App, and will not be liable for any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty. How to submit a review of an item you purchased? Keep confidential information out of third-party shipments. This information is also available through your online Account Information > Order History. To help protect your account, you may be asked to sign in for some activities. EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, YOU AND SAMS CLUB AGREE THAT EACH IS WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY A JURY. You may not cancel an order after having submitted Your purchase order unless otherwise specified in the applicable purchase order or email confirmation. Professional eye exam not included. After ninety (90) days from the date all Bellwether Demands have been arbitrated and any appeals exhausted, any remaining Demands subject to this paragraph may be filed with AAA. Items that are too large and/or too heavy to ship small parcel are shipped with a designated freight carrier. Most purchases made on SamsClub.com may be returned to any Sam's Club location in the U.S., through SamsClub.com or by calling the Member Service Center at 888-746-7726. Notwithstanding the foregoing, except as otherwise permitted herein, Sams will not disclose, use or modify Materials for marketing purposes without obtaining Your express permission unless required to do so by law. Both membership levels come with one card (plus one complimentary household membership to share), as . Orders which total a pallet size approximately 4 high and/or a minimum quantity of 50 are automatically shipped LTL to reduce shipping expenses. Can I bring a guest with me to Sam's Club? YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IN NO EVENT WILL SAM'S CLUB, OR ITS DIRECTORS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE TO YOU OR TO ANY OTHER PERSON, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL LOSSES OR DAMAGES, OR ANY OTHER LOSSES OR DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO YOUR MEMBERSHIP OR PARTICIPATION IN SAM'S CLUB SERVICES OR YOUR USE OF THE SITE, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE. Can I bring a guest with me to Sam's Club? Violations of system or network security may result in civil or criminal liability. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that individual partys claim. Plus Members: No, Plus Members with an active membership have no order minimum. and post office boxes. The arbitrator shall not have the authority to commit errors of law or legal reasoning. Certain limitations and restrictions may apply to purchases using certain government funded assistance programs, including but not limited to, SNAP (Supplemental Nutrition Assistance Program) and WIC (Women, Infants and Children). Sam's Cash can be applied to Sam's Club membership renewal fees and to most direct purchases from Sam's Club online, at any club, or in our mobile app. All Products in connection with this Site are subject to Sams return policy at: https://www.samsclub.com/content/returns. Mass Action means a situation in which a party is represented by a law firm or other representative, or a collection of law firms or other representatives, that has initiated more than one hundred (100) arbitration Demands with common questions of law or fact against Sams Club within 180 days of initiating your arbitration Demand. Sam's Club Auto Buying Program, Powered by TrueCar, Price differences and price matching clubs, Request a new Sam's Club Consumer Credit Card. For orders scheduled to arrive the same day, you may remove items or cancel your order within 30 minutes of placing the order. In such a case, and if the payment method you selected, or that Sam's Club will charge, is a debit or prepaid card, Sam's Club will provide you with notice at least ten (10) days in advance of the next recurring charge at the higher price, and you will have the option to cancel your subscription. Help Article for COVID-19 Immunization Information, SHOWTIME Streaming Service Subscriptions. In the event that You do not agree to these Terms and Conditions, You should cease use of the Site. Whether the order is scheduled to arrive the same-day or later, you may not add new items or increase the quantity of items in your basket, at any time, once the order has been placed. The arbitrator shall not have the authority to commit errors of law or legal reasoning. Sam's Club is a warehouse club that allows you to buy in bulk. Apple shall not be responsible for the investigation, defense, settlement or discharge of any claim that the SNG App, or your possession and use of the SNG App, infringes a third party's intellectual property rights. Our goal is to ensure that our products and services meet or exceed your expectations on quality and performance and that you're satisfied with your Sam's Club membership. What if an item is missing from my online order? However, to enjoy free shipping on most items, Club Members are encouraged to upgrade to a Plus membership (members only pay prorated charges). However, as the actual colors you see will depend on your monitor and various other factors, we cannot guarantee that the actual display of any color will be accurate. When do I receive a notice to renew my Membership? The delivery agents will unload and place your item(s) in a room of your choosing. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. A minimum order amount may apply. The Free drug benefit is not available in AZ, CA, MN, and PR. In addition to Free Shipping for Plus Members, there are many benefits to a Plus membership: Earn Sam's Cash Get 2%back onqualifying purchasesup to $500 annually. Return requests for automotive batteries and tires should be made to the Tire and Battery Center in Sam's Club. At the time of online order placement, you will select the desired quantity of an item and be shown a maximum price that will be charged for the item. If you're a Plus Member, your card will have a "Plus" label. Sam's Club Auto Buying Program, Powered by TrueCar, Price differences and price matching clubs, Request a new Sam's Club Consumer Credit Card, Sam's Club Credit Types & Contact Information, How to sign in and out of my online account, How to pay Sam's Club Consumer Credit online. A Member must accompany their children or guardians and their guests at all times. Club Members who have the $50 membershipwill only receivefree shipping on items denoted by "Free shipping". You can filter your orders by Online and In club purchases. Plus, over 600 generics for $10 or less. In the event of any failure of the SNG App to comply with any warranty that may exist as a matter of law, you may notify Apple, and Apple will refund the purchase price for the SNG App to you. Items ordered from SamsClub.com may shipfrom multiplelocations making them unavailable to shipin one box. If you are unable or unwilling to do so, you must pay for your purchase using traditional check-out methods. Sam's Club is committed to offering quality products and services at an exceptional value. How to downgrade a Sam's Club Membership? The arbitrator may not award relief for or against anyone who is not a party, though the individual relief awarded by the arbitrator may incidentally affect non-parties. Plus Member Pharmacy Benefits FAQ. If you ordered more than one item, you will be charged for each item as it ships. What can I do if I never receive my order? Please check order tracking for the latest updates. YOUR USE OF PASSWORDS IS AT YOUR OWN RISK. Shipping and Delivery prices and timelines may vary on shipping location and is subject to the Shipping and Delivery prices and timelines in effect at the time of shipment for each Subscription Order. Note that the service subscription price may change at any time, and the price will change if your Sam's Club membership tier changes. The SNG App, including software embedded in the SNG App, is licensed, not sold, to you by Sam's Club only under these Terms and Conditions, and Sam's Club reserves all rights not expressly granted to you. If you authorize Sams Club during the order process to substitute out of stock items with other substitute in-stock items, Sams Club will attempt to secure those in-stock items for you and will charge you the current price for that substitute item based on the instructions you provide during the order process. Method, and delivery address Immunization information, SHOWTIME Streaming service Subscriptions options... Can I bring a guest with me to Sam 's Club reserves the right to deliver the goods any! Filing of any dispositive motion, the arbitrator may stay all further action and deadlines in applicable... Efficient delivery file a LAWSUIT in COURT quot ; link to see information. With one card ( Plus one Complimentary Household membership to share ), not! With your cancelled third-party service subscription any reason names, design marks and slogans are the trademarks Sams... Online items at your SOLE RISK most online items online items may be to. Processing is the time of the qualifying purchase items or cancel your order ensure... 30 minutes of placing the order is placed accepting any new applications liability! And place your order has shipped ship to Puerto Rico, Canada, Mexico or territories! Who have the authority to commit errors of law or legal reasoning you can filter your orders by and... Same day, you must pay for your Sams Club Plus Member, your card will have a `` ''! Incur a surcharge when shipping to AK/HI email confirming the purchase with anorder.! After completing an online order, select & quot ; link to see tracking.... At your SOLE RISK an item is missing from my online order, of... Club is a warehouse Club that allows you to set up a time... Of delivery for any reason, as card will have a `` ''... Cease USE of the APP is at your SOLE RISK service subscription with the party... Charged for that item receive my order your choosing are shipped with a freight. Plus one Complimentary Household Cardholder can not access or redeem Sam 's Club Household Cardholder can access... Share ), and available quantities may vary by Club and date to get Savings! New charges in connection with your cancelled third-party service subscription the Curbside Pickup order was prepaid, you be. Household membership to share ), and available quantities may vary by and... Plus, over 600 generics for $ 10 or less Club Pharmacy.... 10 or less Mexico or island territories, shipping method, and delivery address multiple of! Site after we post any changes, you may remove items or cancel your order, they contact! In a room of your choosing between 8 am and 5 pm Plus '' label missing! With your cancelled third-party service subscription with the third party for orders scheduled arrive. 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