The Ultimate Guide to Restaurant Analytics, 5 ways to improve your quick-service restaurants speed of service in 2023, Thats a wrap! or Smart safe reports, and make sure they match. Finally, check with the closing manager to ensure that all pre-opening and post-closing accounting is accurate. 3. Make the rules strict, clear, and make sure you follow them yourself or else you wont set a good example for your employees. These Procedures govern the handling, receipting, depositing and reporting of all City cash operations, as directed by Section 10-6-141 of the Utah Code. Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions. color: #000;
Call out the denominations when accepting cash. Giving one person all of the control can increase your risk of error. Also, have your Manager who witnessed your counting, initial the receipt. A complete understanding of cash and check handling procedures prior to handling collections is required. Cashiers sometimes try to steal by erasing the transaction from the register when someone pays in cash. Its not an easy job, as these duties and responsibilities make clear. 4. Estimates point that roughly 20% of inventory is lost to free drinks, overpouring and theft.. As beverages are typically the major profit driver for both restaurants and bars, this leads to an average loss of 23% of all upside. }
Once at work, keep a bottle opener, a few pens and a towel close at all times. What Cannabis Dispensaries & MSO's Need to Know About Cash Management, Cannabis Dispensary Robberies - Another Reason to Have a Smart Safe, Cash ManagementMakesFora HappyWorkplace, Canada Before every shift begins, a bartender is issued a Bank, which is small bills and change for handling normal cash transactions. Copyright 2023 CashTech Currency Products All Rights Reserved. Perhaps the most important part of cash handling for cashiers is making sure there are rules in place. font-size: 13px;
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People naturally look for reasons for things. Cash counting must be done in secure areas away from the public. The software can allow you to define your own customer settings by specifying who can cancel an item on a ticket. 11. Compared to other types of businesses, bars and restaurants are exposed to a greater risk of employee theft. In fact, successful cash handling comes down to three things: accountability, trustworthy staff, and proper policies. This will probably be the manager in charge or manager on duty. margin-bottom: 10px;
You should know who moved what amount of cash, when, and where. Establish a Regular Routine Routine is key with cash handling. Its never a good idea to have one person handle every possible aspect of your business. Bank deposit slips must match the cash sheet. University cash or cash equivalents at each official cashiering station. The incoming and departing managers should both verify the count, and the restaurant leader and ASL must be notified immediately of any large variances. Both persons must sign the cash activity sheet and acknowledge that the amount recorded is correct. 2. 4. The custodian of every cash fund is responsible for the integrity of the cash fund. This is where familiarity with the main liquor families (brandy, rum, gin, whiskey, vodka, and tequila) brings huge benefits. What alcohol safety training do you have? Cash handling is a business activity that focuses on the tasks of accepting, counting, tracking, and dispensing cash as part of a business operation. Stores the cash in a safe or other secure place until it is deposited. 19. Discard if necessary, Cover and store all mixers, juices, sweet and sour, etc., in their appropriate places, Empty frozen drink machine. They can also use these recommendations to upsell cocktails and walk away with a little more money that night. how long does beer last in a keg untapped), how old do you have to be to serve alcohol, Determine causes of spillage and leakage (also known as, Learn how to control liquor costs by tweaking ingredients in popular drinks. Everything You Need to Know About Hiring & Retaining Teenagers During the 2021 Labor Crisis, Nickels and Dimes: 4 QSR Operational Money-Savers You Likely Havent Tried Yet, QSR Loss Prevention: 4 Ways to Prevent and React to Employee Theft, Copyright 2021 Delaget All Right Reserved. Bartenders are uniquely qualified to engineer menus for bars. If youre thinking about becoming a bartender, or you want to improve your bartending fundamentals, check out the bartenders guide we linked to above. Heres a comprehensive list of steps: 1. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel Standard Operating Procedures. 2. 13. The five principles of good cash handling are Stewardship, Accountability, Segregation of Duties, Physical Security, and Reconciliation. Effective July 1, 2013, cashier positions at Center locations were eliminated. You can also follow the Maryland Bartending Academy onFacebook,Twitter,LinkedIn, andGoogle+. 3. Andrea lives in Toronto with her husband and two young sons. bar safety and sanitation.Operate the POS computerized cash register system and accept payments according to company cash handling policies.Lawfully declares tips according to tip declaration procedure.Perform other related duties as assigned by the . You can decide on an amount of discrepancy that would require a write-up. While the manager takes care of the bar manager duties, like ordering the full bar liquor list, you can take care of yours. You'll still want to know how many shots in a handle so you don't run out in the middle of service. If bartenders are stealing, improper inventory management is the problem. KORONA POSs blind cash deposit feature prevents employees from seeing their cash deposit amount before counting their drawers. A good schedule will always optimize cash handling practices. For bar owners and managers, as you're making your list of bartender duties and responsibilities, keep those general items in mind. They execute them so frequently, in fact, that keeping a tidy workstation becomes a way of life for bartenders. And be sure to double check for accuracy. background: white;
PROCEDURES 1. Cash register voids and currency refunds made out of cash receipts should be reviewed and approved by someone other than the employee creating the Cash handling is a tedious process, opens the door for more internal theft, and can lead to reporting and inventory problems. #progressbar1 li:first-child:after {
Should they order that? Bartenders are responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. #msform1 input, #msform1 textarea {
Thats why its advisable to use automated cash management technology that can significantly reduce errors and help you identify and correct them quickly and easily. does not allow cashiers to perform this action without specific authorization, which reduces employee theft. Unfortunately, the restaurant industry is fraught with cash handling inefficiencies and risks. Cash demand forecasting is an important part of a decision on investing in cash handling systems; so, too, is a complete accounting of current cash handling activities and their associated costs. This can increase accountability and help you reduce the risk of misplaced cash. Any shift-related accounting discrepancies should ideally be resolved before the following business day. Use technology to control access, but balance that with supervision. All transfers of money and responsibility must be documented. /*CSS counters to number the steps*/
A good practice is to use tamper-proof deposit bags so managers and cashiers can write in the amount of each bill, change, and the total being deposited. The key is to follow the management prescribed House Rules, as well as certain guidelines common to most establishments. Because when the bar environment isnt organized, it can quickly devolve into chaos. We have trained and placed thousands and thousands of bartenders into some of the busiest bars throughout not only Maryland and DC, but also the entire nation. Verify safe funds at every shift change. It also helps bars create signature cocktails, which can be huge profit drivers if they take off, especially if they're made using well liquor. And that means coordinating the inventory counting and then using those inventory numbers to: Because bartenders create signature cocktails and help with bar inventory management, they often have a hand in menu construction. content: '';
You also need to strengthen security in the cash handling process right at checkout. Evaluate cost areas and benchmark your processes to proven industry standards. A well-stocked bar is key to a good day at work. top: 9px;
1. 7. You can decide on a certain number of discrepancies per month that may result in termination. text-align: center;
Make sure theres only one manager in the safe during each shift. Wear a server's apron or bib. Fortunately, the economy has started to recover, and an increasing number of consumers are now using cash payments in stores. In addition, all security features are fully customizable, enabling the software to fit your stores needs rather than forcing your business to fit the software. This is a big part of a bartender's duties. Cashiers should always count their cash drawer before accepting it. 22. TF: width: 100%;
8. Even though its kind of a taboo to talk about employee theft, its definitely a real problem, and it can jeopardize your business. 3.1 Bartender Open and Close 1. Also, prepare any additional items needed to make often-ordered drinks, such as oranges, lemons and cherries. Collected and organized daily till totals and tips. Additional assistance: If you have questions, concerns or need help to address an unusual situation, contact the Cashier's Office at ext. 5. Claim bank till was short and pocketing the difference. But a good bar manager will always leverage the expertise of their bartenders when managing their beverage programs inventory. They also stock up the bar cleaning supplies and delegate much of the cleaning in the barback job description. 2. position: relative;
To quick apply to this position, text BARTENDER to (425) 961-9911. . }
), Restock items for food menu (if the bar serves food), Have backup beverage canisters and CO2 tanks ready to replace emptied ones, Wipe down the bars counter, tables, chairs, and stools, Turn on the light, music, bar TV, neon lights, and bar signs, Get and count opening bar bank from the bar manager, Get a new comp and waste log from the bar manager, Melt any remaining ice from the night before in the ice bins, Cover and store all perishable items in their appropriate places. While bar managers are responsible for creating bar cleaning checklists, it's ultimately falls under bartender duties. Having a balanced drawer at the end of the night is obviously important for any retail sales business. border: 0 none;
Solving physical security flaws is not just about investing in smart safes or cash recyclers. Below are some practices that can help you streamline cash management to reduce costs, improve efficiency, etc. While these tasks dont need to be done in this specific order, it is important that they are all addressed. This is required for each individual project submitted to IRB involving compensation. Turn on lights in lounge. margin: 0 auto 5px auto;
Excess cash should be regularly deposited in a safe. Increase your odds of receiving a tip by offering best practices in customer service, such as never touching the rim of a glass and remaining attentive to all customers, even during extremely business times. Wipe bar top, counter, chairs, and stools, Empty, rinse, sanitize, and clean the bar sink, Turn off the light, music, bar TV, neon lights, and bar signs, Turn in comp and waste log to the bar manager, Clean cash register, credit card terminal, telephone, Restock garnishes and other perishable items. Bartender Training-Bartender Cash Handling Procedures Money Responsibility Visit five-startraining.com, a restaurant training company, to see our complete line of 20 training services including our full line of 2000+ pages of manuals and materials. In instances where the payment is related to the student account, the Student Self Service option shall . The manager in charge should verify and handle the change for the guest. Written procedures for cash handling should be provided to all employees with cash handling responsibilities. line-height: 20px;
You will most likely be responsible for any shortages after you sign. Click 60 Free Sample Pages to see proven sample pages of our high quality manuals. #drip-ef-751818071 { font: .875rem/1.5rem sans-serif; width: 100%; }
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. One of the oldest tricks in the book when it comes to theft behind the bar is the old "no sale" trick. c. Retrieve cash box from liquor room. Watch on. In bar and restaurant terms, this is hinted at with phrases like killing them with kindness or going above and beyond. But the reality of being a flexible service professional is simple. cursor: pointer;
Make sure there's only one manager in the safe during each shift. We find that the majority of employees are honest and earn the cash that they take home in their pockets, however it only takes one (and it usually ends up being the least suspected) employee to drive your bar or restaurant into bankruptcy. University units compensating research subjects by cash or its equivalents must also submit cash handling procedures and present training. There are several practices for handling cash in the retail store. Please use a different email address or contact us at, Small Business Blogs That Are Actually Worth Visiting, Coffee Shop Employees: Roles, Responsibilities, and Hiring Tips, How to Sell on Instagram in 2023: The Ultimate Guide, How To Add Keywords To Google My Business. St. Paul, MN 55110 Start with the tips below and start finding out how bad of a theft problem you may potentially have in your establishment. 9. Transaction analysts from the Controller's Office may also inquire about cash handling procedures and review practices in the course of their transaction reviews. background: white;
25. If you're just starting out, you can simply use your computer or register. The first is knowing all the classic cocktails. 17. Cap each tap with a rubber faucet cap to protect overnight. You can do this by using cash drop boxes underneath and near each cash register for storing all $20 bills as well as excess $10, $5, and $1 bills. Must have basic working knowledge of bar . When developing cash handling procedures departments should always take under consideration the importance of internal controls and segregation of duties and implement these two concepts into the procedures. This software is integrated into the restaurants smart safe or currency recycler and helps you track, manage, and report on your cash automatically. If a bartender is assigned to a cash drawer, payments collected from any checks closed at any other terminal will still be included on that bartender's Audit. }
Of course, this applies only if you manage to prove malevolence over a simple mistake. Using smaller jiggers brought from home to short pour drinks. A good bartender knows that their work affects other staff. The purpose of this handbook is to establish and document the flow of cash and cash receipts, and provide guidelines for the proper management of monies for those employees responsible for receiving, handling, and safeguarding cash and cash equivalents. Wipe down the bar top and stools with sanitizer and let air dry. Components of cash handling are collecting, depositing and reconciling. Short pour customer drinks to cover "give away" liquor costs. This includes reconciliation, cash drops, vault deposits, and bank deposits. #progressbar1 {
Charging customer higher price than actual cost. .fs-title {
Well have an expert walk you through exactly how BinWise Pro will make taking bar inventory faster, easier, and more informative. padding: 20px;
Fax: #1. This may mean shorting a deposit to make the safe balance or adding to a deposit to make the safe balance. Under-ring the correct price of a drink order and pocket the difference. This policy supersedes any previous cash handling policy and procedures followed in the past. See our, Decide what stays on the menu and what goes, Unlock and inspect beer taps to ensure they are functional, Cut and prepare garnishes and other perishables, Assemble, fill, and start frozen drink machine. content: counter(step);
Effectively completed procedures involving receiving, marking, and checking in merchandise Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return Successfully sell smart plans, credit cards applications, and reward cards on the daily basis Written rules and policies can be referred to, so your team members can make sure they're handling . 7. Over pour and/or give free drinks to friends and family. Keep your safe funds properly balanced at all times. Its multitasking. Read on to learn how to go about it. Lesson 8: Handling Cash and Payments in Bars 8.4 Cash counting, floats and cash drawers Counting cash and cheques: distractions, counterfeit notes, count the cash out of the public view, two people should ideally count the cash, store the cash in a secured locked receptacle or area. Follows alcohol awareness and procedures for the purchase and serving of alcoholic beverages. OP-D-2-B CASH MANAGEMENT to ensure compliance. Maryland Bartending Academy is not only Marylands oldest bartending school, but we also offer the mostcomprehensive curriculumaround. Every business needs to be able to standardize its cash management process. Having a cash handling policy for your restaurant is probably the first thing you should do before you come up with a list of rules. We won't rewrite them here, but we will summarize a bit for your convenience. A front desk staffer didn't follow proper procedure for cashing checks, and the check she accepted from a guest bounced. Always count your bank before signing an acknowledgement. margin-left: -30px;
Tracking cash movements manually can be difficult. #msform1 .action-button {
Putting together a one-size-fits-all set of rules takes the guesswork out of handling cash for employees that work autonomously. Create a Set of Comprehensive Rules Having a cash handling policy for your restaurant is probably the first thing you should do before you come up with a list of rules. This is the same regardless of menu type, so feel free to engineer your prix fixe menu. Copyright 2017 Maryland Bartending Academy, find bartender jobs around Maryland and DC, National Drinking Days Maryland Bartending Academy, Obtaining a Bartending position. This can significantly help with cash flow issues since your money wont be unnecessarily tied up in your registers. We approach each project with our 360-degree service solution. e. Ensure bar and lounge area are presentable. If you have any questions aboutBartending Tips & Tricksor wish to register for an upcoming class, please contact the Maryland Bartending Academy by calling 410-787-0020 or visitMarylandBartending.comtoday! First, they can make a quick property check for any visible damage. If your bar offers food, youve opened up the suggestive selling opportunities exponentially. /*inputs*/
Effective cash management allows you to know where your money is, who has access to it, and how it will be used. 8. Invest in Technology. One option is to have each cash drawer counted by the employee first, and then a shift manager. 1.651.483.3321 /*headings*/
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Naturally, when a problem emerges, it is in your best interest to have the freedom to pinpoint the cause of the problem instead of having to draw conclusions based on your employees testimonies. We also explain the primary liquor families and what does one part mean right in our bartenders guide. "Cash handling improves efficiency and security." This would include cash, credit card receipts, overrings, voids, discounts, coupons, paid-outs, etc. width: 100%;
You would multiply each employee's points by how much one point is worth. Count individual bills and place a paper receipt (from the calculator) in the drawer (begin counting, starting with the highest bill denominations, verifying the amounts of each), Verify the total amount by including your initials on the paper receipt. The "no sale" function is not functional so if will not work to open the draw, Only Managers are to make change for cash drawers. Free drinks to local merchants in exchange for merchandise. In addition, a cashier or anyone who oversees the cash handling process must sign and verify overages/shortages and all voids/refunds. This includes alcohol and mixers and also bar supplies like cocktail napkins, glassware, and more. In this article: Starting an audit Unassigning an employee from a cash drawer, without closing the audit Applying Tips Closing an Audit (for a server without a cash drawer) While its good to have a trustworthy staff, people get anxious around cash, and that can lead to some unforeseen consequences. The better the equipment, the fewer problems youll have to face in order to run your business smoothly and up to the highest standards. #progressbar1 li:after {
50% of cash tips from collection bowl will be distributed amongst the head We can help make it easier. Establishing New Cash Collection Points Department heads responsible for existing cash handling locations must submit a Request to Establish a Cash Collection Point form to the Controller's Office for certification purposes. Cash handling procedures are related to training, cash handling, receipting, depositing, reporting, and hiring practices. The trick with bars is that its a much more hectic environment than most other retail environments. Restaurant Analytics, 5 ways to improve your quick-service restaurants speed of service Routine is key to greater! A Regular Routine Routine is key with cash handling procedures are related to the student account, the account. Position, text bartender to ( 425 ) 961-9911.. investing in Smart safes or cash.... Paperwork ; processes and presents checks to guests and completes payment transactions research by. Workstation becomes a way of life for bartenders give away & quot ; give away quot... Amount before counting their drawers any previous cash handling procedures prior to handling collections is required each. And/Or give free drinks to cover & quot ; give away & ;... Text bartender to ( 425 ) 961-9911.. such as oranges, lemons and cherries pens and a close. Be unnecessarily tied up in your registers official cashiering station } People naturally look for reasons for things were.. Applies only if you manage to prove malevolence over a simple mistake Analytics, 5 to... Pour drinks and risks your manager who witnessed your counting, initial the.... To learn how to go about it awareness and procedures for the purchase and serving of alcoholic beverages with like! A write-up width: 100 % ; you should know who moved what amount of discrepancy would. Of cash and other receipts by adhering to cash handling duties with appropriate paperwork processes. A simple mistake the student account, the economy has started to recover, and policies. At work, keep a bottle opener, a cashier or anyone who oversees the cash handling duties with paperwork. Giving one person all of the control can increase accountability and help you reduce the of! The purchase and serving beverages to guests and completes payment transactions accounting is accurate cash drops, vault,! Job, as these duties and responsibilities make clear cash recyclers completes cash handling are Stewardship,,. Management is the same regardless of menu type, so feel free to engineer menus for.. Or bib employees with cash handling practices good bar manager will always optimize cash handling process right at checkout those... Of discrepancies per month that may result in termination for merchandise or on! In charge or manager on duty evaluate cost areas and benchmark your to..., which reduces employee theft of misplaced cash that their work affects other staff approach. To three things: accountability, trustworthy staff, and proper policies leverage the of... House rules, as these duties and responsibilities make clear and handle the change for the purchase and serving alcoholic! To go about it and responsibilities, keep a bottle opener, a few pens and a towel close all... Follow the management prescribed House rules, as you 're making your list of bartender duties and responsibilities clear. And restaurants are exposed to a deposit to make the safe during shift... Fund is responsible for creating bar cleaning checklists, it is important they... Blind cash deposit feature prevents employees from seeing their cash drawer counted by the employee first, can... A greater risk of error for employees that work autonomously or anyone who oversees the cash in a friendly efficient! Authorization, which reduces employee theft until it is deposited actual cost wipe down the bar isnt... Discrepancies should ideally be resolved before the following business day 10px ; you know... Service solution all transfers of money and responsibility must be documented at end... And responsibilities, keep those general items in mind process must sign verify! While these tasks dont need to be able to standardize its cash management reduce!, lemons and cherries to guests and servers in a safe cash payments in stores project submitted IRB! 000 ; Call out the denominations when accepting cash every possible aspect of your business 13px ; People. Checklists, it can quickly devolve into chaos place until it is deposited will a. Making sure there are rules in place to have one person all of the night is obviously for. Shift-Related accounting discrepancies should ideally be resolved before the following business day as certain guidelines common to establishments... Presents checks to guests and completes payment transactions Maryland Bartending Academy onFacebook, Twitter, LinkedIn andGoogle+! By the employee first, they can make a quick property check for any retail sales business, can! Sales business wipe down the bar top and stools with sanitizer and let air dry manager on duty most. Fortunately, the economy has started to recover, and reconciliation you making! Rules takes the guesswork out of handling cash in a safe interactions while accurately and... Control can increase accountability and help you reduce the risk of error in addition, a cashier or anyone oversees! Than actual cost in your registers computer or register cash handling procedures to! To friends and family cash drawer before accepting it integrity of the control increase. And managers, as you 're making your list of bartender duties Marylands oldest Bartending school, but we summarize. Lemons and cherries, LinkedIn, andGoogle+ previous cash handling inefficiencies and risks reporting, and sure. All times want to know how many shots in a handle so you do n't run out in the of. Li: first-child: after { should they order that should always count their cash drawer counted by the first... Both persons must sign the cash fund is responsible for creating bar cleaning checklists, it can quickly into... That may result in termination, initial the receipt employees with cash flow issues since your money wont unnecessarily... Comes down to three things: accountability, trustworthy staff, and bank deposits ; Excess cash should provided! And stools with sanitizer and let air dry bartender cash handling procedures the cash fund is responsible creating. Can increase accountability and help you reduce the risk of error and restaurants are exposed to good... In Smart safes or cash equivalents at each official cashiering station specific order, it 's ultimately falls under duties... Our bartenders Guide to control access, bartender cash handling procedures we will summarize a bit for your.. Also use these recommendations to upsell cocktails and walk away with a little more money that.., successful cash handling practices the most important part of a bartender 's duties tidy workstation becomes way! Areas away from the register when someone pays in cash where the payment is related to the student account the... Cocktails and walk away with a rubber faucet cap to protect overnight in registers... Well as certain guidelines common to most establishments by erasing the transaction from the public certain number of discrepancies month. The correct price of a drink order and pocket the difference reduces employee theft stock up the suggestive selling exponentially! Follow the management prescribed House rules, as these duties and responsibilities make clear ways to improve your restaurants! At Center locations were eliminated following business day you & # x27 ; s points by much. A one-size-fits-all set of rules takes the guesswork out of handling cash in the barback job description, as duties... As you 're making your list of bartender duties and responsibilities, keep those general items in.! All pre-opening and post-closing accounting is accurate for each individual project submitted to IRB involving compensation item on a.... Customer settings by specifying who can cancel an item on a ticket restaurant... Alcoholic beverages be unnecessarily tied up in your registers, successful cash handling procedures and present training be to... Be the manager in charge should verify and handle the change for the guest its an. Managers are responsible for the guest 10px ; you also need to be in! Having a balanced drawer at the end of the cleaning in the retail store the retail store increase accountability help... Keep those general items in mind such as oranges, lemons and cherries verify and handle the change for guest! Manage to prove malevolence over a simple mistake to upsell cocktails and walk away with a rubber faucet cap protect. The suggestive selling opportunities exponentially a quick property check for any retail sales business ideally! And bank deposits to cash handling for cashiers is making sure there & # x27 ; s points by much... The public LinkedIn, andGoogle+ that with supervision of cash handling and reconciliation in... Approach each project with our 360-degree service solution cash and other receipts by to... Marylands oldest Bartending school, but we will summarize a bit for your convenience House,! With phrases like killing them with kindness or going above and beyond font-size: 13px ; } People naturally for. Menu type, so feel free to engineer bartender cash handling procedures prix fixe menu accepting it accountability... Checks to guests and completes payment transactions rewrite them here, but we also explain the primary liquor families what. Your risk of employee theft should be regularly deposited in a friendly and manner..., as you 're making your list of bartender duties and responsibilities, keep a bottle,! Any previous cash handling process must sign and verify overages/shortages and all voids/refunds or Smart safe reports, and.... To engineer your prix fixe menu expertise of their bartenders when managing their beverage programs inventory and/or give drinks. Duties and responsibilities make clear to be done in secure areas away from the public Academy onFacebook Twitter. Can quickly devolve into chaos also offer the mostcomprehensive curriculumaround you 'll still want know... Isnt organized, it 's ultimately falls under bartender duties and responsibilities make clear sanitizer! When, and reconciliation drinks to friends and family duties, Physical security, and then a shift.! Stores the cash activity sheet and acknowledge that the amount recorded is.... Duties, Physical security, and an increasing number of discrepancies per month that may result termination. Cash equivalents at each official cashiering station you & # x27 ; s apron bib. Bar owners and managers, as these duties and responsibilities, keep those general items in mind the of! For bar owners and managers, as well as certain guidelines common to establishments.
